Contributor
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2 Messages
4G on prepaid?
I'm currently using 3G on a prepaid SIM account. If I buy an "unlocked" 4G phone can i put the SIM in and get 4G data when i buy packages in my pay as you go account?
Contributor
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2 Messages
I'm currently using 3G on a prepaid SIM account. If I buy an "unlocked" 4G phone can i put the SIM in and get 4G data when i buy packages in my pay as you go account?
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Official Solution
Dcookie
Expert
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20.5K Messages
11 years ago
I also just heard about this...
http://www.droid-life.com/2013/05/24/atts-gophone-prepaid-service-gets-access-to-4g-lte-and-hspa/
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Wild Banchi
Master
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10.2K Messages
12 years ago
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ohiocellguy35
Teacher
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17 Messages
11 years ago
Hi-I wanted to respond to let you know that they absolutely will not let you get 4G or 4G LTE on any prepaid device and or plan. I went round and round and argued with the store manager here in Cincinnati about this asking them why if I paid $65 for their smartphone plan with 1GB of data, that I couldn't get 4G service on my Blackberry. They wouldn't give me a straight answer, but I will because I know someone on the "inside". The sim card for all go phones has a chip in it that will not allow you to receive any 4G/4G LTE service, even if the phone is a 4G/4G LTE device. The most you can get is 3G service. It's absolutely ridiculous and is cheap on AT&T's part.. This is so they can force you to be in a contract, to pay full price for a phone and their high postpaid prices (over $65) just to get 4G/4G LTE service. It's a rip-off. I've tried this with my wife's phone too.
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DomC
Mentor
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63 Messages
11 years ago
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Wild Banchi
Master
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10.2K Messages
11 years ago
Thanks for posting this, Dcookie! Wow, I had no idea that AT&T had finally decided to change their rules and restrictions as far as allowing 4G LTE devices to take advantage of 4G on prepaid plans. This is definitely a step in the right direction. 🙂
It almost makes me want to go out and buy a 4G LTE smartphone!
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Dcookie
Expert
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20.5K Messages
11 years ago
No problem, WB...a little bird told me. 😉 Besides, why should prepaid plans be any different than postpaid???
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Wild Banchi
Master
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10.2K Messages
11 years ago
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Dcookie
Expert
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20.5K Messages
11 years ago
I agree to that!!
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nigebj
Contributor
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1 Message
11 years ago
800-331-0500 listen to the recording, enter the number you are calling about (if requested requested). Diligently press zero until the auto-attendant gives up - 'she' will eventually transfer you to a human (many, many zeros - but it works - used it just last night).
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Wild Banchi
Master
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10.2K Messages
11 years ago
Yes, I'm aware. I actually suggest the same advice to people what seems like several times a week. 😛
It should be easier for prepaid customers to contact customer service, though. A direct phone number without having to press '0' or repeat "customer service" numerous times would be great!
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