I get multiple copies of the same email messages

every day I receive at least 3 copies of the exact same email messages in my inbox.

Responses

ATTHelp

Community Support

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232K Messages

1 month ago

Hey @ we understand that you’re receiving multiple copies of same email, let's get the help you need.

We recommend you vising our email support page.

If you’re using Outlook, you can check the setting here:

Tools > Account Settings
If you have more than one account linked, choose the email you want to set
Click Change > More Settings
Click Advanced Tab
Uncheck “Leave a Copy of Messages on the Server”
Ok > Next > Finished > Close

Let us know if this helps.
Thank you for reaching out on AT&T Community & Forums!
Bruce, AT&T Community Specialist

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Never141

Contributor

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5 Messages

1 month ago

Not using Outlook but I was finally able to connect with support at ATT and I think the problem has been solved.

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ATTHelp

Community Support

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232K Messages

1 month ago

Hey @Never141, thank you for writing back to us, we’re glad to know your issues has been resolved.

If you have any other concerns in the future, please feel free to reach out here,

Thank you for reaching out on AT&T Community & Forums!
Bruce, AT&T Community Specialist

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