1 Message
Request for carrier visibility / carrier reveal on iPad
- I’d like to submit a request for carrier visibility so I can view and select another cellular providers on my iPad Pro 5th generation 12.9”. Right now the only option available is AT&T.
- This is not the same as device unlocking. The iPad is already SIM unlocked, it is the eSIM that is showing AT&T as the only option.
- I do not have an account with AT&T and was told this was not required.
- Just purchased this ipad on FB Marketplace. I inserted my tmobile physical sim and it worked but esim wont register.
- On 7/27/19 user Sdunk1 inquired about the same question and ultimately had his issue resolved and you can see the thread here:https://forums.att.com/conversations/apple/request-for-carrier-visibility-carrier-reveal-on-ipad/5df02ba6bad5f2f606e9ddb2
His last quoted response stated: "This was a success! I can confirm, after the customer service representative searched their database for “carrier visibility” and followed the instructions, creating a ticket with the “back office” the full list of carriers available on the Apple sim showed up almost immediately."
I can and will provide my device serial/IMEI to get this process completed, and I thank you in advance!
Accepted Solution
dwill05
ACE - Master
•
10.6K Messages
11 days ago
Sigh. It’s long past time to retire the copy/paste post from user Sdunk1. That doesn’t work anymore. If you want carrier visibility/reveal on your iPad, you have to contact AT&T. They aren’t going to contact you because you posted in this forum.
https://www.att.com/support/contact-us/
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