Wireless Account & Billing

What plans do you have for people on disability

I did early upgrade and the store ordered the phone and now it says shipped but ups doesn't show nothing but label created. I need to know can I cancel and pick up phone in store why did they have to order it.

I am hoping to get some help resolving a bill that is way higher than promised by the in-home expert. She is not returning my calls or texts, and I have not been able to get a hold of her manager either. AT&T Support says they cannot help with the issue, as they cannot honor offers made by in-ho

I have my daughter in law on our account and she is divorcing our son so I feel she should pay her own phone bill - not him

We live in a rural area. The only cell tower in our area went down last night.  It is showing no outages on the website.  How do I report it to AT&T?   When I call it asks me for a passcode that I don’t have (we are on a plan with another family member).

Hey, Has anyone added a wireless account to a new user id on My ATT and then received an automated email from ATT Account Management that says: You have added the following ATT account to user id: *your user id* And then says Account type: Wireless Last four digits for wireless number: **** Last fou

I am needing to provide documentation for a court case that shows how much a number is texting my line. When I download my text usage from AT&T website,  the number shows up no where.  Not outgoing or incoming even though there is regular communication with this number.  Whyyyyy?

I had a wireless account with AT&T for well over 10 years. Verizon had a deal to good to pass up last November so I decided to switch over.  The same day my number was ported over to Verizon, I went to the AT&T store I visited dozens of times if I had questions or wanted to make change

Dear ATT Wireless Community members, I hope this message finds y'all well. I am reaching out with an urgent issue that has left me feeling incredibly frustrated and financially burdened. Recently, I received my billing statement for the last cycle (from March 25 to April 24), and to my shock, I disc

I am trying to port my ATT phone#'s (2) to Verizon, The account # I have Verizon is telling me is not correct, I went to an ATT store to get said account# which is the same # from my bill and am being told by Verizon there is a Wireless only account # that is different from the Dish/Wireless account