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Created: Oct 2, 2013
kayaly2004 Created: Oct. 2, 2013
I know this is just a forum. I have contacted Directv about this issue, and they pretty much just try to appease me by apologizing. This is just kind of my rant about it. I just didn't think it was fair of them to change my fees without informing me first. They never mentioned once that my DVR fees would increase or that there was a fee for the whole home DVR.
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Created: Oct 1, 2013
kayaly2004 Created: Oct. 1, 2013
I had went back through my bills to the point before I got the Genie, and my DVR service was $5. After I got the Genie, the DVR service changed to Advanced DVR service at $10. I just got the genie about 6 months ago. I could probably let the DVR service go because of the amount of shows I do get to record. But the charges for the HD and whole home DVR should be dropped. L...
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Created: Oct 1, 2013
kayaly2004 Created: Oct. 1, 2013
I really wish I would have known upfront that upgrading to the Genie added so much money onto my bill each month. After getting the Genie, the DVR service went to $10 a month. And to add whole home DVR, you add another $3. HD already costs $10, and it is required to have with the Genie. Their prices are starting to get ridiculous. Also the basic protection plan went from ...
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