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Sep 30, 2014
o00bubbles00o Sep 30, 2014
Smart phones are constantly consuming data, and depending on the device the wifi can turn off to conserve battery life and function. YOu may be being impacted by this. Also, the data reporting is on a "session" basis. So for instance, if you stream a movie from 7 pm until 9:30 pm, none o that usage will be calculated until the 12 am remport, even though some of it occured...
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Sep 13, 2014
o00bubbles00o Sep 13, 2014
No, but it will come with a sim imbedded, and instructions for automated activation. Keep in mind that many people will be activating their 6's at the same time, and there may be a delay while the network catches up. This means that while the sim card will be activated, it may not have service for a short time. If this happens, periodically turn your phone off and back on...
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Sep 13, 2014
o00bubbles00o Sep 13, 2014
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Sep 13, 2014
o00bubbles00o Sep 13, 2014
You probably moved to a lower plan mid cycle. This created a credit balance. For example, let's say you have a 200$ plan, and your billing cycle is from the 1st of the month to the 30th, and you switch on the 15th to a 100$ plan. On you bill, you would see the 100$ plan billed, and 50$ of it charged for the half of the month after you switched. Since you had already been ...
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Sep 13, 2014
o00bubbles00o Sep 13, 2014
Happy to help
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Sep 13, 2014
o00bubbles00o Sep 13, 2014
As long as your contract predates Feb of 2014, your prior contract will still recieve all applicable discounts for mobile share plans.
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Sep 10, 2014
o00bubbles00o Sep 10, 2014
With a new Iphone coming out, folks will be clamoring to get the newest device at the best possible price. Unfortunately, those folks probably used their upgrade to get the 5s, and are looking to use the upgrade on one of their other lines to get discounted pricing on their phone. The process for this has recently changed, and with the large number of people getting a 25$...
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Sep 10, 2014
o00bubbles00o Sep 10, 2014
I double checked. A shared upgrade takes the available line's eligibility, upgrades the device, and puts the device AND the contract on the other line. I don't know if AT&T will do a cross upgrade anymore, as it allows folks to get discounted devices and keep their out of contract discount if they have a basic phone on the account.
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Sep 10, 2014
o00bubbles00o Sep 10, 2014
MicCheck wrote: Ken_Kong wrote: If anyone can help, I would greatly appreciate it. Currently we have a family plan with 2 smartphone lines and 2 non-smartphone lines. I would like to use an upgrade, that is available on one of the non-smartphone lines, for my smartphone line to purchase an iphone 6 plus at the "discounted" price. I understand the "upgrade sharing" between...
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Sep 9, 2014
o00bubbles00o Sep 9, 2014
Essentially, you just swap eligibility and contracts. I believe your current contract is moved to the line who has upgrade eligibility to be completed there, and the new contract is put on the line the phone will be used on.
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Sep 9, 2014
o00bubbles00o Sep 9, 2014
Keep in mind that if you have a lower data plan the credit is 15$. The 25$ credit is for 10gb and higher, but even with just a 15$ bill credit it's 210$, and since there is not an upgrade fee, it's still, long run, 30$ cheaper.
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Sep 9, 2014
o00bubbles00o Sep 9, 2014
Most carriers don't keep records of what the text contain, just who it was sent to or received from and when. You may be able to get a subpeona if you need it for legal purposes. The messages app lets you save you rmessages to your computer, but it won't retrieve old ones, just keeping ones that come in after you get the app.
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Sep 13, 2014
o00bubbles00o Sep 13, 2014
No, but it will come with a sim imbedded, and instructions for automated activation. Keep in mind that many people will be activating their 6's at the same time, and there may be a delay while the network catches up. This means that while the sim card will be activated, it may not have service for a short time. If this happens, periodically turn your phone off and back on...
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Sep 2, 2014
o00bubbles00o Sep 2, 2014
If you have the AT&T billed insurance package through assurion you should not need all of that informaiton. They may need a form filled out to confirm device information and the like, but that is for security reasons, they already have the ability to verify your account info due to the partnership with AT&T. If you are using a third party insurance that requires these thi...
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Aug 13, 2014
o00bubbles00o Aug 13, 2014
To clarify, did you company move you to a different carrier or take over your att service on a different att account? If they took over your service but you didn't leave att, you will get a refund for 25 days. If you left mid cycle to another carrier, it won't prorate.
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