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Created: Sep 10, 2013
KC25 Created: Sep. 10, 2013
Email to CEO Follows Mr. Stephenson, I am writing this email to complain about the utter disconnect within your organization. I have, today, spent almost 4 hours on the phone with representatives from your company. All were polite and tried to be helpful.. But most were clueless. The biggest failure was when someone from your company changed my rate plan without any guida...
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