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Created: Jun 25, 2013
burndive Created: Jun. 25, 2013
After I filed my complaint with the FCC, I got a call from the AT&T Executive Office regarding the FCC complaint. They offered me a choice: 1. A bill credit for the amount of the fee for the remainder of each affected line's contract. 2. A refund of the ETF if I choose to cancel my contract. I chose option #2 for my personal line, and option #1 for the other lines on my p...
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Created: May 31, 2013
burndive Created: May. 31, 2013
I have filed a complaint on the FCC's website. AT&T asserts that their customer contract allows them to make up new fees because they feel like taking more money (rather than by government mandate), that customers are required to pay (or pay the ETF to leave). This practice, if it isn't illegal, is certainly unethical, and anti-consumer. I don't care who else does it. If ...
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