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Created: Aug 16, 2012
Paul95835 Created: Aug. 16, 2012
We've had Uverse for 4 years, with th first 3 1/2 getting perfect reception for our TV and internet. ~May 1st, 2012 we started getting 'Television signal is lost' and losing internet connection. The Modem shows a red light for Broadband and nothing for service. I previously posted on the forums at: http://forums.att.com/t5/Residential-Gateway/uverse-lost-signal/td-p/32444...
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Created: Aug 6, 2012
Paul95835 Created: Aug. 6, 2012
Thanks for your help - Everyone I've spoken with or met has been really great from ATT. I'm serious about that. I'm still having trouble with our service, though. We've had interior visit #1 on July 1st. He replaced the ends on all the coax, and replaced the gateway. Intermittent problem remained just as frequest. Interior visit #2 on 7/13. He said we had a ton of line no...
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Created: Jul 1, 2012
Paul95835 Created: Jul. 1, 2012
Tech is being disptched for tomorrow. Thanks for your help!
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Created: Jul 1, 2012
Paul95835 Created: Jul. 1, 2012
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Created: Jul 1, 2012
Paul95835 Created: Jul. 1, 2012
We've had UVerse TV and internet for 3+ years, but started getting daily 'Television signal has been lost' errors around May 1st this year. This impacts all TVs when it occurs. Internet fails most of the time when the TV's fail. Rebooting the DVR works most of the time. Unplugging the router works when that fails, although occasionally does not. Then we wait for ~1 hour a...
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