Questions about your Internet or WiFi? Please join us for a live “Ask an Expert” event today from 1-5 pm ET / 10am-2pm PT.


  • Favorite forums
  • My latest badges
My latest badges
Subject Forum Replies New Author Views Last Post
This is a topic with new unread messages

0 0 0 0
Blog Idea Exchange There are no unread messages in this message board Q&A This is a topic with new unread messages This is a popular topic with no new messages This is a topic that you have replied to with new unread messages This is a popular topic that you have replied to with new unread messages This is a popular topic that you have replied to with new unread messages There are no new messages in this topic Solved! Message contains an attachment Message contains no text Message contains a video Message contains an image
View profile
Created: May 25, 2016
ATTU-verseCare Created: May. 25, 2016
Hi @hitbywindows10 , You may need to update all your plugins and flash. Also, make sure you have the latest update for the browser. -ATTU-verseCare
U-verse Forums  •
00 views
0
View profile
Created: May 25, 2016
ATTU-verseCare Created: May. 25, 2016
Hi @AshleyH818 , There is a grace period and services do remain on for a time unless there is already a pending balance. You can set up a payment plan or promise to pay here . -ATTU-verseCare
U-verse Forums  •
11 views
0
View profile
Created: May 25, 2016
ATTU-verseCare Created: May. 25, 2016
Hello @oneredturtle , We are sorry for your inconvenience. We will be glad to take your feedback. Please send us a detailed message by clickin g here . Provide your: Name 9 digit U-verse account number A description of the issue Keep an eye on the at the top right corner of your screen for a response. In the meantime, let us know if you have any other questions or concer...
U-verse Forums  •
22 views
0
View profile
Created: May 25, 2016
ATTU-verseCare Created: May. 25, 2016
Hi @Cubsfan52 , You can find information here about what cities have GigaPower, what areas are being explored, and cities underway. Our forums teams do not have information if or when areas will get GigaPower. -ATTU-verseCare
U-verse Forums  •
33 views
0
View profile
Created: May 25, 2016
ATTU-verseCare Created: May. 25, 2016
Hi @communication , As with most providers, our prices are introductory and designed to expire. If you log into your account at att.com, you can check to see what promotions are available to you. We can also look into this to see what is available in our system. Please send us a detailed message by clicking here . Be sure to include your n ame, 9 digit U-verse account nu...
U-verse Forums  •
55 views
0
View profile
Created: May 25, 2016
ATTU-verseCare Created: May. 25, 2016
Hello @Fishingtexas82 , We are sorry for your inconvenience. We will be glad to help. Please send us a detailed message by clicking here . Be sure to include your: Name 9 digit U-verse account number Phone number We will get back to you as soon as possible via email. In the meantime, let us know if you have any other questions or concerns! -ATTU-verseCare
U-verse Forums  •
55 views
0
View profile
Created: May 25, 2016
ATTU-verseCare Created: May. 25, 2016
Hello @PaulSmith We are sorry for your inconvenience. If you visit our site here , you can check to see what the pending balance is. What is overdue has to be paid before services can be restored. We can also help. Just send us a detailed message by clicking here . Be sure to include your name, 9 digit U-verse account number, phone number , and the best time to reach you...
U-verse Forums  •
44 views
0
View profile
Created: May 25, 2016
ATTU-verseCare Created: May. 25, 2016
Hi @Pausnchz , Yes, we do have many tools that you can use online. To update your appointment, please go here . -ATTU-verseCare
U-verse Forums  •
55 views
0
View profile
Created: May 24, 2016
ATTU-verseCare Created: May. 24, 2016
 Log in and select “Billing & payments”. Scroll down and tap “Arrange a late payment”. Enter the amount & select a date. Select your payment method. Tap “Continue”. Review your info, then tap “Submit ”. Payment scheduled! DONE.   For more information about your bill, feel free to contact @ATTCustomerCare .Send us a detailed message by clicking here . Be sure to include...
U-verse Forums  •
3232 views
View profile
Created: May 24, 2016
ATTU-verseCare Created: May. 24, 2016
The details of the new features are coming soon...
U-verse Forums  •
3939 views
View profile
Created: May 24, 2016
ATTU-verseCare Created: May. 24, 2016
Hi @Sannie , We are sorry about the issues you are having. Are you using a client E-mail program? If so, try logging in on att.net and check to see if your E-mail is there. If so, then there may be some additional rules on your E-mail client. Also, we suggest changing your password and looking into your filter rules to make sure there is no suspicious activity. -ATTU-ver...
Wireless Forums  •
1313 views
0
View profile
Created: May 24, 2016
ATTU-verseCare Created: May. 24, 2016
That is great to hear! We are glad everything is working. If any further issues, let us know, and we will be glad to help. -ATTU-verseCare
U-verse Forums  •
2424 views
5
Subject Forum Replies New Author Views Last Post
This is a topic with new unread messages

0 0 0 0
Blog Idea Exchange There are no unread messages in this message board Q&A This is a topic with new unread messages This is a popular topic with no new messages This is a topic that you have replied to with new unread messages This is a popular topic that you have replied to with new unread messages This is a popular topic that you have replied to with new unread messages There are no new messages in this topic Solved! Message contains an attachment Message contains no text Message contains a video Message contains an image
View profile
Created: May 18, 2016
ATTU-verseCare Created: May. 18, 2016
Hi @loungnlizard , To return the modem to the default settings, press and hold the red reset button located on the rear of the modem for 30 seconds. You will lost any custom passwords, settings and modem name if you changed it. You can use our article here to change the name and password if need be. -ATTU-verseCare
U-verse Forums  •
5454 views
0
View profile
Created: May 12, 2016
ATTU-verseCare Created: May. 12, 2016
Hi @bigd59 , We do have modems that have the AC band. If you would like to order it, send us a message by clickin g here . Provide your: Name 9 digit U-verse account number Keep an eye on the at the top right corner of your screen for a response. In the meantime, let us know if you have any other questions or concerns! -ATTU-verseCare
U-verse Forums  •
111111 views
0
View profile
Created: May 5, 2016
ATTU-verseCare Created: May. 5, 2016
Hi @twistedpair , On Demand content is based what the network wants to have up. There is bigger selection at uverse.com. In regards to the receiver, feel free to download our myATT app to troubleshoot. You can find it on most app stores. It is quicker than calling in and you can troubleshoot in the palm of your hand. -ATTU-verseCare
U-verse Forums  •
182182 views
0
View profile
Created: May 5, 2016
ATTU-verseCare Created: May. 5, 2016
Hi @chemistree , We do offer free Virus Protection by McAfee. Check out this link . If you have any other questions, please feel free to search out forums using the search bar above. ATTU-verseCare
U-verse Forums  •
142142 views
0
View profile
Created: May 4, 2016
ATTU-verseCare Created: May. 4, 2016
Hi @Zorro06 , It appears that both our local LAN redirects. By default, the U-verse gateway uses a 192.168.1.x subnet, and it appears the TP Link uses a 192.168.0.x subnet. You will want to put them both on the same subnet to get them to communicate with each other. You can change the DHCP pool in your U-verse gateway by going to http://192.168.1.254 . Select Settings > ...
U-verse Forums  •
8484 views
0
View profile
Created: May 1, 2016
ATTU-verseCare Created: May. 1, 2016
Hi @Bellablue , We did some research for you. the Windows 10 Mail app does not support pop per Microsoft's site. -ATTU-verseCare
U-verse Forums  •
397397 views
4
View profile
Created: Apr 30, 2016
ATTU-verseCare Created: Apr. 30, 2016
Hello @suzq777 We are sorry for your inconvenience. We will be glad to help. Please send us a detailed message by clickin g here . Provide your: Name 9 digit U-verse account number PIctures Keep an eye on the at the top right corner of your screen for a response. In the meantime, let us know if you have any other questions or concerns! -ATTU-verseCare
U-verse Forums  •
125125 views
0
View profile
Created: Apr 28, 2016
ATTU-verseCare Created: Apr. 28, 2016
Hi @SkgarDar , In the past, items like this were related to Copyright issues. You can view it here. -ATTU-verseCare
U-verse Forums  •
567567 views
0
View profile
Created: Apr 28, 2016
ATTU-verseCare Created: Apr. 28, 2016
Hi @busyBee , We have heard of similar issues after members updated the OS. We cannot help for your first point, but maybe the second. First, delete the network from the computer. Go to your command prompt and release the IP. ipconfig/ release or use ipconfig/ all Restart the computer. Locate the network and re-enter the Wi-Fi password. I also recommend contacting Window...
U-verse Forums  •
114114 views
0
View profile
Created: Apr 26, 2016
ATTU-verseCare Created: Apr. 26, 2016
For more information about Wi-Fi related issues, feel free to visit the Wi-Fi Troubleshooting post. -ATTU-verseCare
U-verse Forums  •
1,2081208 views
5
View profile
Created: Apr 26, 2016
ATTU-verseCare Created: Apr. 26, 2016
Hi @rarebeeed82 , There was a free preview weekend for HBO and Cinemax. Hope this explains why you saw what you saw. If you log into your account at att.com, you we will see what you are subscribed to. ATTU-verseCare
U-verse Forums  •
108108 views
5
View profile
Created: Apr 6, 2016
ATTU-verseCare Created: Apr. 6, 2016
Have questions about the new Internet Data Plan? Visit our site for facts about your data plan! And make sure to review our Broadband Usage FAQ . For more information about your data allowances, check out the AT&T Consumer Blog . -ATTU-verseCare
U-verse Forums  •
1,9061906 views
5
ATTU-verseCare has no activity.
Activity Feed for ATTU-verseCare

Uploaded Images for ATTU-verseCare