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Opening an attachment in AT&T Message Archiving

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Opening an attachment in AT&T Message Archiving

I’m new to AT&T Message Archiving. Does anyone know how hard it is to see message attachments?

*I am an AT&T employee, and the postings on this site are my own and don't necessarily represent AT&T's position, strategies or opinions.
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Accepted by topic author Employee
Accepted by j_wilson
‎04-18-2019 12:42 PM

Re: Opening an attachment in AT&T Message Archiving

AT&T Message Archiving attachments can be accessed directly in the message list. Navigate to the desired message in the message list and click on the paperclip icon at the top right. A preview of the message displays, along with a preview of the attachment. Take a look at our tutorial “Viewing a message’s attachment in the AT&T Message Archiving portal” for step-by-step instructions.  You can also visit asecare.att.com to see more “How To” tutorials and videos.

 

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*I am an AT&T employee, and the postings on this site are my own and don't necessarily represent AT&T's position, strategies or opinions.
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