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Napolis's profile

Contributor

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1 Message

Monday, January 8th, 2018 1:06 AM

Art business phone

I own a restaurant in Illinois. We have had At&t business phone land lines for over 20 years. Our phones went down on a Sunday. At&t business is closed on sundays so we were unable to get any help. How can you provide service to retail establishments and not have 24/7 customer service? This is ridiculous!!!!! We have lost a lot of business due to your lack of service. I’m going to cancel all 4 of my lines that I have and move to a more reliable provider. Horrible company and HORRIBLE customer service!  

Administrator

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26.2K Messages

6 years ago

Hello @Napolis,


Thank you for your recent posting. We appreciate your participation within the Business Community. I’m very sorry for the frustration and inconvenience this has caused you and your business. I'll be more than happy to take a look at this for you so we can get things back on track. Please send me a private message by clicking here (http://go.att.com/93149648) and be sure to include the following details so I can help:


Name:
Account name:
Address:
Account Details:
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Thank you,

Lisa

Social Media Manager


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