04-03-2015 12:21 PM
Hey there @bburley87
You may have a purchase blocker present on your line, preventing the collect call charge from being placed on your bill. To remove the purchase blocker feature:
I hope this helps!
02-17-2016 7:44 AM
I do not have purchase blocker active on my line and I still cannot receive collect calls. Is there anything else I need to do or anything else I need to check?
AT&T frustrated customer
- edited 02-17-2016 9:05 AM
Cellular phones are not designed to receive collect calls. It requires a 3rd party application and special registration with the prisons private phone network.
I will try to dig up more on this and post back ASAP.
02-17-2016 9:06 AM
*87 unblocks your phone so you can get collect calls
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