stuckin phone hold over an hr!!

Hello @tjojtkgmail,

Thank you for your recent posting.  We appreciate your participation within the Business Community.  I would be happy to help.  In order for me to research your issue, I will need to verify some information.  Please send me a private message by clicking here: https://forums.att.com/t5/notes/composepage/note-to-user-id/3757732

And include the following details:                          

·         Full Name:

·         Business Name on Account:

·         Phone number associated with the account:

·         Preferred Contact #:

·         Email address:

·         What type of service (Uverse, DSL, Landline, Wireless):

Thank you,

Nancy

AT&T Social Media Manager