Premier FAN e-mail automatic verification assigned the wrong company and FAN#

Question

I started service with AT&T again yesterday and went to add my companies corporate FAN discount.

They provided a link to the AT&T Sponsorship/Premier program that asked for my phone# and work e-mail address to verify.

I continued through the process but unfortunately after logging into att.com/mywireless afterwards I noticed it assigned the wrong company and FAN number.

I looked up the company name and it appears to be one of our independent agents.

How do I go about getting the company name and FAN# corrected to match the information provided by Procurement for corporate?

I have tried contacting the AT&T E-mail support through contact us and have not received a reply or confirmation that my e-mail got to them.

beckman05 · Answer

I called up the number provided by our Procurement team and they removed the incorrect FAN number. I just need to go into a store now and have it added manually. Thanks