Contributor
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1 Message
Switching from one account to another
We have more than one account and there used to be a box where you flipped through to view each account, pay bills, etc. That box has disappeared, so I can't figure out how to switch through my accounts. Where is this feature now?! And of course, after being switching to 3 different people (supposedly not the right person)...I was disconnected! So frustrating to ever get anything done with AT&T!! HEEEELP!!
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ATTBusinessForums
Administrator
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26.2K Messages
7 years ago
Hello @mmcdonald417,
Thank you for your recent posting. We appreciate your participation within the Business Community. Sorry for the transfers and the call drop. I will be happy to help you. In order for me to research your issue, I will need to verify some information. Please send me a private message: https://forums.att.com/t5/notes/composepage/note-to-user-id/3757732
And include the following details:
Your full Name:
Business Name on Account:
Business address:
Number on your account:
Preferred Contact #:
Preferred time to be contacted (including time zone)
Email address:
What type of service (Uverse, DSL, Landline, Wireless):
Description of Issue:
Thank you,
Laura G.
AT&T Community Specialist
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