AT&T has made it easy to upgrade or activate your device.
It used to be a hassle to upgrade or activate your phone, but we are here to walk you through the process.
Just follow these four easy steps:
Upgrade or activate your device in four steps!
You're going to want to back up and transfer your contacts, texts, emails, photos, to transfer them to your new device.
We can help you check upgrade eligibility and choose your best option.
We have a number of backup and transfer options to make sure you don't lose anything when you upgrade.
Get your order as soon as today!
Activating a new phone, tablet, or other AT&T device is easy. If you need any help geting your device up and running on our network, don't worry. We've got you covered.
Some additional help for your device...
Are you wondering where your new phone or device is?
You can find everything you need to know about your order or return on our Order Status Page.
If you initiated your trade-in from a store or through an AT&T representative, visit our Trade-in Status Page to track the status of your trade or reprint your shipping label.
If you need any help, here are some helpful hints to ensure a smooth process.
Learn what you need to know about unlocking your AT&T phone or device.
Then, when you're ready, submit your unlock request!
When you purchase equipment and services directly from AT&T you get a no-hassle policy if you need to exchange for another device.
Learn how you can use myAT&T to add, change, or remove extras like AT&T Secure Family, international plans, and more to your device.
Instead of paying the full price up front when you buy a new smartphone, you can choose to pay on an installment plan. An installment plan takes the full price of your new device and spreads it across low monthly payments. Plus, you won’t pay any finance fees or interest.
An AT&T Installment Plan with Next Up lets you become early upgrade-eligible by turning in your current device for a new one after paying off 50% of the device cost. After you pay half of your 36 monthly device payments, plus $5 per month for the AT&T Next Up option, you’ll be eligible turn in your device to upgrade early.
Note: The $5 per month AT&T Next Up charge doesn’t apply toward the installment balance owed on your device.
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