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Item count in shopping cart always shows 1 item on main page. Despite the actual cart is empty. Have cleared cookies and cache on all machines and still shows item in cart.
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AT&T Internet Features
I had an interesting experience, then a denial from AT&T about our data being sold. Last night, I was signed into my AT&T account and searching for a new phone. I even went as far as purchasing it it, but then AT&T canceled the order because they said I needed to come into the store and
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Phone & Device Upgrades
I purchased Galaxy S24Ultra and rep said it is on the way. I got an message on my account site saying to enter your email and phone# to accept terms and conditions to complete in order to process shipment. When I did, error msg pops up: SSTNC-002: We've already registered your response for this pho
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Samsung
I shipped my broken phone under warranty about 3 days ago, but I still don't see anything on the tracking website. The guy at UPS didn't give me a mail receipt, but I do have a tracking number; but nonetheless, is it normal for it to not show up even after 3 days on the website?
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Android
I preordered an iPhone 15 pro in Natural Titanium 128GB. I got an email notification from AT&T on 9/21 showing the order had shipped with a tracking number from FedEx. When I use the tracking number from FedEx it shows that they have not received the item, only that the label was created on 9/16
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Phone & Device Upgrades
recording of 3 hour show stops playing after one hour. Says it is "Finished", but green line shows it recorded the full 3 hours.
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Watching U-verse TV
I had ordered a phone on 10/27 and was told it should arrive on Monday with their overnight shipping. Order status shows label was created 10/29 in the morning however there were no updates after that. Can I expect this to show up today 10/30?
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Samsung
I tried to setup the autopay 3 different times and it still showed it as being off, so I made my payment yesterday, before the due date, but it still shows that it is owed and now my service stopped.
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Account & Usage
What does the red X mean on shipping? 2/4 phones were shipped. The other 2 have a red X by shipping. It also states that I need to update info due to problem transferring phone numbers, however, when I click on update, it says transfer is approved and all is good.
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Apple
Ordered the Samsung Z Flip 4 on August 23rd, phone launched on the 26th, phone still hasn't left facility. Can't cancel order because the order has "shipped", AT&T is a joke when it comes to hardware, I knew better.
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Phone & Device Upgrades
Closed
I bought a phone online an order to ship it I have to verify my id it want a picture of front and back well all I have is a paper I'd from the DMV and it won't take how am I supposed to verify it??
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Other Phones & Devices
I have AT&T home internet and have built a residential shop several hundred feet away. I have an office setup in the shop and need internet there too but it is the same address. I really need a new line and modem for the shop but I want it on the same account. What options do I have?
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AT&T Internet Plans
Accepted Solution
Official Solution
Contact info has stopped showing up in incoming calls how can I fix this issue
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Samsung
At&t site shows shipping for moto 5g ace as jan 18-19 yet when I bought it, I get an email saying estimated shipping is May 20th. (Edited per community guidelines)
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Phone & Device Upgrades
The website thinks I have something in my shopping cart (the number 1 is displayed in a colored circle next to cart icon0. However, the cart is actually empty, and I am unable to retrieve an old cart using any know email. A simple bug, I presume, just an annoyance.
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Online Account Access
What would I need to do to get wifi out to my metal shop. it is just 12 feet from my house, but can't seem to get any signal. Can I get a hotspot for my phone that picks it up out there?
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AT&T Internet Equipment
Closed
Please how can I used this account to shop or login in uscellular
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AT&T Phone Account
We have U-verse and while recording Mr. Inbetween on the FX channel, the recording always stops about 1 to five minutes before the show actually ends. We have the DVR set to record 5 minutes past the scheduled time, and it makes absolutely no difference. Subsequently I missed the ending to this seas
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Watching U-verse TV
I recorded a one hour show and it shows that it was recorded for 1 hour 3 minutes. Show stops playing at a little over the 4 minute mark and then goes to the "Finished" screen. This isn't the first time this has happened. What gives???
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U-verse TV Equipment
I got a mail from At&t that my order has been shipped alongside a UPS tracking ID. But when I clicked on the tracking ID still shows label created. What does that means.
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Apple