Your order status
Did you just order a new device or trade-in your old device? We've made it easy to for you to check your order status.
Can't find what you're looking for?
Official
Accepted
Unanswered
Advanced Filters
事情是这样的,前段时间朋友从美国旅游回国送给我了一部iPhone xr,然而我却不能在中国使用他,我按照att网站链接解锁,但是在中国一直点不了下一步,请问还有什么别的方法可以解锁我的iPhone 吗?我可以提供它的信息
Questions
•
Apple
尊敬的先生,您好 !我的账号为# ***,你们最近漲价的收费单收到。但我实在无能力每月支付这么多钱,我是个老年人,平时仅仅上网看看电脑而已,也不要什么髙速。特恳请你们帮助照顾,能给我最低优惠价。 谢谢 !用户 Xingru 06/01/2016 [Edited for privacy-please do not post personal or unique information such as but not limited to full names, employee ID numbers, email addresses, phone numbers, account numbe
Questions
•
2016
Accepted Solution
Official Solution
Hi...I noticed the terms of the trade-in program state: This is not an early upgrade program. Trade-in device may not be on existing installment plan and trade-in does not relieve obligations under any AT&T installment agreement program or other AT&T Return and Exchange programs. Just
Questions
•
Wireless Billing
Accepted Solution
Official Solution
How do I apply the 25% discount to my account?
Questions
•
Wireless Billing
Accepted Solution
Official Solution
Hello, I recently became an AARP member and learned that I could get a monthly $10 discount on my Unlimited Elite plan. How can I apply that discount to my account? Thank you.
Questions
•
Wireless Account
How can I get extra money that has been credited to my account returned to me?
Questions
•
More AT&T PREPAID Discussions
Accepted Solution
Official Solution
I have missed multiple payments I want to know how much I can pay off or what I can pay to get my phone turned back on and continue my service and same plan with at&t now that I’m going to be back at work and can keep up with my payments from here on out
Questions
•
Wireless Billing
Accepted Solution
Official Solution
How much do I have to pay on my account to get my services activated?
Questions
•
Wireless Billing
I had a prepaid AT&T plan for my dad for many years. He passed away, and the unused phone was still in service accumulating a credit of over $800 of unused minutes.In February 2022, AT&T decided to end the old 3G svs, discontinued my line, and cancelled my account. I recently called them to
Questions
•
Account & Usage
I activated autopay but at times nothing is charged...so here i go making the payment for my due bill and 3 days later, autopay takes the same payment from my card?! Now im scrapping to get by, why my att account has a credit of $300...HOW DO I GET MY MONEY BACK??
Questions
•
Community lounge
Every month I must spend an hour or more on the phone to get a copy of my receipt from Vesta. The website gives an error message when requesting to send the receipt to PDF to print it. PLEASE FIX THE SITE TO ACCESS THE PDF VERSION OF RECEIPT. I have to expense my bill each month and need my receipt
Questions
•
More AT&T PREPAID Discussions
Accepted Solution
Official Solution
How do I apply for home internet for low income customers?
Questions
•
AT&T Internet Plans
Accepted Solution
Official Solution
How can I sign up for the 25% off my bill for my veteran status
Questions
•
Wireless Account
How do i apply low income/Senior discount for ATT Internet service
Questions
•
AT&T Internet Plans
Closed
Recently I ordered 8 of new iPhone 13 for 8 phone lines in my account. I plan to trade in one iPhone xr for each of them for $800 credit. I see in tradein.att.com, it says "Limit: 5 qualifying wireless devices per 12 month period. " I wonder if the 5 devices limit is for each line or for each accoun
Questions
•
Wireless Account
Accepted Solution
Official Solution
I bought an Apple Watch and I don’t want really like it. I was wondering if I can send it back because I pay it monthly?
Questions
•
Apple
Accepted Solution
Official Solution
I want to know if I pay will I get my account back or I will have to open a new one?
Questions
•
U-verse TV Account