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网络锁请求

你好国外的客服人员为什么我的网络锁请求失败了是哪里不符合吗还是网络的问题

Questions

54

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我是以明中国人,现在想申请解锁我的iPhone

事情是这样的,前段时间朋友从美国旅游回国送给我了一部iPhone xr,然而我却不能在中国使用他,我按照att网站链接解锁,但是在中国一直点不了下一步,请问还有什么别的方法可以解锁我的iPhone 吗?我可以提供它的信息

Questions

992

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0

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Official Solution

I received a call from 4802103011 claiming it's from AT&T ?

I received a call claiming it's AT & T from 4802103011, the person is not willing to even verify himself. Does anyone have any details about it?

Questions

78

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0

Accepted Solution

Official Solution

Contract end date = Phone pay off date?

I'm currently on an installment plan with my phone, and I'm wondering if AT&T considers your "contract" over once the phone is paid in full. I tried looking around on my account details. I see an installment plan end date, but no contract end date. If I pay off the phone early, would I be conside

Questions

10.9K

2

0

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Official Solution

Driveway damaged during fiber optic installation

In September 2018, AT&T contractors cracked our driveway while installing AT&T's fiber optic cable. The contractor promised that they would repair the driveway but nothing has yet been done to fix the problem. We called 1-800-894-0374 to report a property damage claim on 4/26/2019 but have

Questions

4.6K

2

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Support specialist lied to me

I spoke to a art r via chat last night and was told I'd receive my information in 1 hour. Its now been 10 and haven't received anything. Here is the conversation.... AT&T Company Chat Transcript- - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - -Reference Number: 165482

Questions

88

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我的iPhone无法解网络锁

我们无法解锁此设备,因为我们无法在AT&T出售的设备数据库中找到它。请致电800.331.0500寻求帮助。

Questions

89

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Hey there Samovitch, we want to help. Let’s meet in a Direct Message to discuss your supported device. Please check your Direct Message Inbox (it’s the chat icon next to the bell icon in the upper right corner of the Forums) In the mean

 commented 

2 years ago

 to the conversation: 

0

0

No more calling in or out

After the big system "upgrade" I lost all ability to call out, or receive calls. Dailing a number immediately tells me the call has ended. Incoming calls go immediately to voice mail, which I can see on the phone via "visual voicem mail". My phone, a Motorola G 5G, is listed as working with the

Questions

I just traded in a phone, how long does it take to get full credit?

When they say 0 dollars after trade in and they say 36 months in credit am I still paying the monthly amount for the phone? How long does it take to get full credit for the phone I just traded in?

Questions

3.8K

1

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what happened to my iphone I ordered?

I ordered an iphone se at AT&T website that they sent me a link to on a text they sent me. My credit card got charged immediately and i have received tracking number, status update, nothing. No one ever answers prepaid 611 customer number. only automated 24 hours a day.I hope they didnt take my

Questions

24

4

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請求U一verse 优惠价

尊敬的先生,您好 !我的账号为# ***,你们最近漲价的收费单收到。但我实在无能力每月支付这么多钱,我是个老年人,平时仅仅上网看看电脑而已,也不要什么髙速。特恳请你们帮助照顾,能给我最低优惠价。 谢谢 !用户 Xingru 06/01/2016   [Edited for privacy-please do not post personal or unique information such as but not limited to full names, employee ID numbers, email addresses, phone numbers, account numbe

Questions

92

2

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EBB Not applied

Hello, I have already been approved for the EBB benefit. However, I have enrolled on my online prepaid account (it has been two months) and it still has not bee applied to my account. I am unable to call the 833-511-0311 number because it just hangs up after saying that they are trying to process ap

Questions

51

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Hello @Cn760, thanks for the update on your iPhone 13 Pro Max shipment status. We're glad that you're tracking your order. Feel free to reach back out to us anytime as we're always here to help .   Thank you reaching out to the AT&T Commun

 commented 

3 years ago

 to the conversation: 

0

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iPhone 13 Pro Max Shipment

I have been a customer with AT&T for almost a year now I wanted to upgrade my iPhone 11 to the Iphone 13 Pro Max which I ordered October 2 yet on my order it says expected delivery should be between the 15-22 but it still stuck on ordered and yet has not shipped or not even any updates has anyon

Questions

Accepted Solution

Official Solution

What happened to referral of calls?

I placed an order to disconnect my home line due 6/19. Of course it was disconnected on 6/17. I'm being told I have a U-Verse home line and internet. The service rep doesn't know what a referral of calls for a disconnected line is. I've spoken to 4 people, including Tech Support, and no one understa

Questions

2.2K

18

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Missing my sim card - Order no (Edited as per community guidelines)

Hi, I have ordered a new prepaid sim card with order number being (Edited as per community guidelines), the website shows the order is delivered through tracking no (Edited as per community guidelines), however, I haven't received my order. I have tried to contact the customer care 800 901 9878 ,

Questions

55

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Order confirmation

I ordered a phone and my service and paid the today balance yesterday and my order still says “in process” how would I know if my order doesn’t go through? Does “in process” mean everything is correct I’m just waiting for shipping?

Questions

73

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Shipping status on replacement iphone xR

just wondering how long it will take name on the order : Francena Douglas replacement iphone xR

Questions

60

1

Refund

I ordered a phone from at&t online & a few minutes later I got a email saying That my order has been cancelled and I will get a refund within 3 business days & I haven’t received anything

Questions

26

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Order in progress

How long does it take for an online wireless phone order to be completed? And my order status says order in progress and I brought my previous cell phone number to At & T so my order status also says waiting for my number to transfer over to At & T what's this mean and how long will all this take be

Questions

92

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