Have you received a suspicious email, call or text message? We can help.

Official

Accepted

Unanswered

Advanced Filters

Search Results (2.3K)

Relevance
Selected Relevance

Awesome. It's about time Apple did something that was not consumer friendly. 😆.   Wake up 🍎 fans  I've tried an iPhone three times. And I'm an iPad user so it's not like the ecosystem is difficult to understand.  Well I do find the

Finance new iPhone 15

I am trying to purchase new iPhone 15 on my Apple Card. However during checkout, it ask for my phone number and last 4 of social. It then tells me my prepaid account is not eligible for financing but I can buy the phone at full price. Has anyone else seen this issue?

Questions

👍 👌 🙆‍♀️ 🆗️ 🆒️ 👍 👌 🙆‍♂️ 🆗️ Let's kill us att fans outisde usa

 to the conversation: 

0

0

Software Update

Hey there , I have a Unlocked ATT Note 20 Ultra . At the moment I live aboard.  Help me to get my phones OS Software... I will not get back to US soon . But my phone need this software...

Questions

Closed

2018 iPhone XS & XS Max - Ordering Thread

It's that time of year again!!! iPhone XS & XS Max ordering starts on Friday, September 14th.Let's get this thread started so we can keep track of issues, etc.  When will it be available?Both the iPhone XS and iPhone XS Max will be available to order on September 14 and will ship on September 21! Ho

Questions

64.9K

352

0

Accepted Solution

Official Solution

Iphone XS

I am going to use my husbands upgrade iPhone XS and give him my iPhone X do i need to go to AT&T store,  or can I do it myself.

Questions

206

1

0

0

Accepted Solution

Official Solution

iPhone xs

I recently ordered two iPhones xs on the 21st the day they were released. After everything was done I went on my att site to see they had different ship dates and they still haven’t even been shipped yet

Questions

113

1

0

0

Accepted Solution

Official Solution

IPhone Xs Max EPTT

When will iPhone Xs Max be compatible for AT&T EPTT? It’s available for the X

Questions

957

5

0

0

Accepted Solution

Official Solution

iPhone XS Max to iPhone 11

On July 31rst I bought an iPhone XS Max in store. I was wondering, since the phone was purchased not to long ago, can i trade in the iPhone XS Max for the new iPhone 11 at minimal cost?

Questions

357

2

0

0

Closed

My iphone XS Max

My iphone XS Max. Sim unlock removed pls

Questions

34

0

0

iPhone XS Blacklist

Hi I bought an iphone xs secondhand and it is blacklisted what can you guys do to help me out?

Questions

36

1

0

IPhone XS

My iPhone XS is messing up when I am talking to someone they can hear me fine but to me, it sounds like they are cutting out. This is happening more and more frequently. Is this a flaw with this phone?

Questions

26

1

0

Accepted Solution

Official Solution

iPhone XS & XS Max - FAQs From The AT&T Community Team

    Q: When will the phones be available for purchase? A: Online pre-order begins on Friday, September 14,2018. It will also be available for purchase online and in store starting September 21, 2018.   Q: What is the difference between iPhone XS and XS Max? A: The main differenc

Questions

7.8K

3

0

0

Dual sim XS Max

Can I transfer my service from the nano sim to the e-sim on my IPHONE XS max?

Questions

190

0

0

0

Accepted Solution

Official Solution

iPhone XS force reboot

My new xs is frozen on the startup apple logo screen and the phone will do nothing. I’ve held the button and held both buttons with no success. It’s literally out of the box new.

Questions

549

1

0

0

Accepted Solution

Official Solution

Please unlock my iPhone XS Max

i have iphone xs max but lock at&t plz unlock my phone everything is clear

Questions

147

3

0

Accepted Solution

Official Solution

Adding Cellular Plan on a Dual SIM iPhone Xs Max

Apple Iphone Xs Max  What is the activation info required to add a cellular plan on the dual sim iPhone Xs max?

Questions

10K

4

0

0

Iphone xs

I just got an iphone Xs from someone. This phone used to be sprint but is an unlocked phone. However,  when i put Att sim card in, it did not work. So can I swirch sprint to att?

Questions

619

4

0

0

Accepted Solution

Official Solution

iPhone XS AT&T eSim in Hong Kong

If I have the US version of iPhone XS with AT&T eSIM, will it work in Hong Kong?I ask because Apple is releasing a separate iPhone XS Max for the Hong Kong and China markets with dual nano SIMs to avoid eSIMs. But will my US carrier (AT&T) eSIM still work in HK? Thanks.

Questions

1.3K

3

0

0

iPhone XS Max

Hello my name is Destany,   I was wondering if you guys are able to repair the back screen of my iPhone XS Max and how much would that be?

Questions

69

1

0

iPhone Xs Max

Hi! I’m just interesting, if i’ll buy new iPhone Xs Max with at&t carrier for one time payment, will i be able to use this phone in Georgia(republic, not state) with indigenous carrier (Beeline)?

Questions

16.1K

9

0

Accepted Solution

Official Solution

IPHONE XS Blacklist

Buy an iphone XS 256 GB phone and it is unlocked by AT&T. The same phone is reported lost by AT&T since May 2019 and sent to Blacklist.I can't use it in Argentina for that reason.What should I do so that the operator, in this case AT&T, pick up the global blacklist team.I wait for an answerThank you

Questions

464

4

0

0

Not finding what you're looking for?
New to AT&T Community?
New to the AT&T Community? Start by visiting the Community How-To.
New to the AT&T Community?
Visit the Community How-To.