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WARNING! Don't use the AT&T mail-in trade service for your device!!

Just need to let everyonhe know what a scam AT&T is pulling.  I traded my iphone5s with the buyback program when I signed up for AT&T Next.  The guy on the phone at AT&T told me they were offering $300 on iphone 5s so this would cover my next 10 payments on the new phone.  Sounded great, and since o

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Feeling ripped-off with iPhone trade-in

As part of the $200 trade-in promotion, I sent in my iPhone 4S and upgraded to an iPhone 6. I received my promotion card and tried to use it to pay my bill, but it kept failing. I called in and was told it only had $38 on it. After several calls and emails, I was told that "the warehouse" adjusted t

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Can anyone help me with the trade-in/buyback program?

Is this really as big of a scam as it seems?  The fact that AT&T does not make it clear to customers that they should send the phone with tracking and insurance so that they can claim not receiving it and not pay the money (or credit) that they promote on the website?I notice they have added (since

Questions

484

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