How do I make myself the account manager if someone else signed in first?

​​I am just going to post the text from my first interaction... ​​ ​​AT&T Company Chat Transcript​​​​- - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - -​​​​Reference Number: 16793582643517536​​​​DATE/TIME: 2023-03-20 08:23:59​​ ​​***Connected to live agent***​​

Hello, I recently joined AT&T wirless and as part of that, took advantage of a trade in offer to upgrade my phone. When my new phone arrived, there was a return kit included with it. I assumed that was for my trade in and packaged/sent my old phone. However, today I recieved a specified tr

When asked to log in, it directs me to my DirecTV account does not show my new phone or the service I now have with AT&T

​We couldn't complete your order because of a technical glitch. I got this message when trying to order 2 new phones on my Bussiness plan. ​thanks ,Demetrius Floyd ​

I just opened an account with this miserable company. I wanted to port over one number… a number I had for over 20 years that was used for business and personal. They not only incorrectly assigned the number twice they then released the number and I ‘lost’ it. They said there is nothing they can do.

I'm specifically asking about getting a report/log of all SUPPORT activity on a BUSINESS wireless account (but it would be great if this is available for personal accounts as well). This would specifically show all the support tickets created for my Business account for any period (lets just say the

I am trying to get the CNAM changed. My rep Hannah Lineback has ignored me for weeks now. The person who was supposed to handle her account while she was out of the office also has ignored me. I have tried to call into the 800 number but they can’t seem to understand what I’m saying. Updating it on