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No two digit code on box

My last AT&T prepaid phone had the two digit code on the box so when I bought it and used it there was no issue. This go round I bought a Samsung Galaxy A14 and a 40 dollar pre paid card. When I went to look for the code on the box there wasn’t one. I searched the entire box but couldn’t find it

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Can’t activate eSIM and can’t speak to support.

Hi Recently moved to the US and purchased a 12 month plan upfront with eSIM. Received the eSIM and new number, but it doesn’t activate when I go down the normal way of activating eSIM via camera ( I’ve activated multiple eSIM before on the device) Went into the AT&T store and said I had to cal

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524

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