New Member
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2 Messages
New admin of Premier today, can't log in due to Message Invalid ID Profile
Hello,
We acquired a company and I need to be admin to set up MDM. They granted me admin but I can't log in due to Invalid ID Profile. Based on messages from 6 or 7 years ago, I am looking for an AT&T rep to DM be so I can send screenshots and account details please.
thx!
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ATTBusinessForums
Administrator
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26.2K Messages
1 year ago
Hi @TSIRP,
We want to help. Let’s meet in a Direct Message on this. Please check your Direct Message Inbox (it’s the chat icon next to the bell icon in the upper right corner of the forums).
Shad
AT&T Business Social Media
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cforbes41
New Member
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1 Message
1 year ago
I am having the same problem. I've been on the phone for almost 2 hours, transferred to my 8th person, also talked to online chat, and no one can help me. How can I resolve this?
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ATTBusinessForums
Administrator
•
26.2K Messages
1 year ago
Hi @cforbes41,
We want to help. Let’s meet in a Direct Message on this. Please check your Direct Message Inbox (it’s the chat icon next to the bell icon in the upper right corner of the forums).
Kim
AT&T Business Social Media
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0
TSIRP
New Member
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2 Messages
1 year ago
I am resolved. It turns out I am not a Premier customer but a myATT customer and they website/login are different.
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