What is FirstNet and Family?
Connecting both worlds. Public safety and those who support them get the mission-critical wireless network of FirstNet, and families save up to 25%.
Eligibility
Technical Issues & Support
Billing
General Questions
FirstNet and Family
Want to know if you are eligible for FirstNet? Learn FirstNet eligibility requirements.
Connecting both worlds. Public safety and those who support them get the mission-critical wireless network of FirstNet, and families save up to 25%.
With FirstNet and Family, first responder families can sign up for discounts.
I canceled my FirstNet plan in August 2021, at which time I moved overseas. However, I kept being charged monthly, and attempted to dispute this multiple times with customer service. FirstNet customer service kept forwarding me to ATT customer service, who then tried to always forward me back
Question
•
Billing
57
1
0
Anyone else have issues with ATT/First Net not being able to find your traded in device? I mailed my device in back in April or May via the box and label THEY sent me. I thought everything was fine until 3 months later when they charged me for “not returning my device.” I was on the phone with custo
Question
•
Billing
37
1
0
hi I need info how to apply or submit form for property easement in Torrance, CA since I need to build garage on my backyard Please help Thank you so much
Question
•
General Questions
60
1
Hello.im trying to get my W2 from 2016 im not sure how to go about it ?
Question
•
General Questions
10.5K
8
0
I would like to vacate a blanket on placed on a piece of property that I own.
Question
•
Technical Issues & Support
65
2
0
A. (Short) FirstNet is not a commercial network – it was designed and built “from the ground up” specifically for first responders and the extended public safety community: Groundbreaking technology delivering priority and preemption Coverage and capacity reaching over 99% of Americans Syste
Question
•
General Questions
2.9K
0
FirstNet subscribers who pay for their own mobile phone service use myAT&T to manage, view and pay for their service. FirstNet and Family is a new FirstNet account that brings you a streamlined login, billing, and account management experience. In addition, you can bring over lines from your
Question
•
Billing
159
0
0
FirstNet Support offers dedicated 24/7 technical care desk based in the U.S as well as access to a variety of flexible training and educational tools.
Question
•
Technical Issues & Support
50
0
0
Accepted Solution
I will be in the Canary Islands and wonder if the international day pass works there?
Question
•
General Questions
321
2
0
This customer is having problems getting any answers from any AT&T departments as to when their internet installation will be complete and active. An installer went to this home on 7/30/20 for the initial installation date. Installer informed customer that a fiber needs to be placed back to the hub/
Question
•
General Questions
19
0
0
FirstNet is the only nationwide wireless broadband communications platform dedicated to America’s first responders and public safety community. This reliable, highly-secure communications platform brings reliability to public safety agencies and first responders—helping them make faster and better decisions to keep themselves and the public safe. FirstNet is different from other carriers in that it has a dedicated public safety core that routes FirstNet traffic. It also encrypts network traffic within the core, creating the highly secure environment public safety requires.
FirstNet is exclusively for first responders and those that support their vital efforts. This includes law enforcement, fire protection services, emergency (911) call dispatching and government Public Safety Answering Points, emergency planning and management offices, and emergency medical services. Other essential personnel who support first responders before, during and after an emergency can also subscribe to FirstNet. These organizations provide medical care, mitigation, remediation, overhaul, clean-up, restoration, or other such services during or after an incident.
Rate plans are available for organizations or individuals. Eligible customers can choose from a variety of plans that fit any situation—choosing talk, text, data, mobile hotspot and/or tethering services. And they can be used with a compatible smartphone, tablet or wearable device. Learn more about FirstNet Rate plans at https://www.firstnet.com/plans.html.
Eligible organizations and individuals can sign up for FirstNet at http://www.firstnet.com/signup.
To activate your FirstNet account, you can either refer to the Activation Email you received or click here and follow the onscreen instructions. Further details can be found in the User Activation Guide.