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2023-In-The-Spotlight

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Prospective Suppliers

Interested in becoming a Prospective Supplier for AT&T or participate in an AT&T Phone auction? For suppliers interested in doing business with AT&T or looking to participate in AT&T Phone Auctions, please visit AT&T Suppliers Portal (http://sm.att.com/a538e59f) for more inform

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2023-Latest-Conversations

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Removal of old Ameritech Cabinet from Commercial Office Building Electrical Closet

Good morning. We do not have an account with AT&T but are in need of an old Ameritech cabinet to be removed from our electrical closet in our commercial office building.  I have called 5 different AT&T numbers and cannot get hold of the proper division which i believe is engineering to

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Malware warning for business site for ATT customers

Hello! ATT visitors to our business website are getting the malware warning. Other visitors have no problem. We had a previous site on the URL that was attacked, and after trying everything, completely re-built the site and changed domain hosts last year. Only the ATT customers seem to have this iss

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Old pacific bell site

Good morning. There is a tower site that is owned by Pacific Bell that does not seem to be used anymore. who would I talk to about purchasing this property? Last time I was there the gate was wide open and the door was open to the building.

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AT&T Teleconferencing...PLEASE change the "Looped Music"

AT&T: 1977 is calling and wants their looped music back.  Now. Dear AT&T - we use AT&T Teleconferencing (888.278.0254) ... and until the "Host" of a TCON arrives, waiting callers are subjected to (tormented by) a loop of truly tragic 'music' that has not been changed in at least 10 years.   Anyone w

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Official Solution

Submit feedback in AT&T Office@Hand via the mobile application

I saw in a previous post that AT&T Office@Hand allows you to submit feedback. It seemed like that post was about the desktop application, but I don’t have access to a desktop. Does anyone know if I can send the feedback from my phone, and if so, how do I do so?

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follow-up to removing gigaman equipment

I submitted the following question back in 2022 and then we were hit with COVID...all the equipment is still installed in our schools. Remove old Gigaman Equipment from all our schools We have old gigaman equipment at all our schools for the old Gigaman fiber service we used to have like a deca

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New Convenience Store

Our Engineering firm has been contracted to prepare an investigation report for a new convenience store located at 462 Louis Breeden Blvd. Hamlet, NC 28345.  I wanted to ask if AT&T would be the telecommunications provider for this site and if so, ask for a willingness-to-serve letter.

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AT&T Manholes on my Project affecting Work.

Manholes within project boundary. Need an easement or direction from AT&T on how to go about the impact.

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not receiving all emails

I am not receiving all my emails and some emails are coming in delayed

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Emails blocked and abuse_rbl@abuse-att.net unresponsive

My company has been in business for over 18 years and we are currently experiencing a block on any AT&T emails. We have contacted the abuse_rbl@abuse-att.net which is in the reject message with no response. We are a golf league software website that provides customers with software that makes

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Will Serve Letter Request for Corcoran, CA

Morning, I'm an engineer helping with the entitlement/planning phase for a multi-family project at Hanna & Pickerell Avenue in Corcoran, CA. Can you please help direct me to whomever I need to speak about obtaining will-serve letters? Thank you.

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Gmail Forwarding Verification

I am attempting to setup a forwarding address within my Google Workspace account to forward certain emails as text messages automatically when they are received. I have attempted to use both the mms and the txt addresses associated to my phone number. The verification email/text that Google sends to

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Billing help for a business account

We recently switched our internet provider to ATT, had a firewall installed and signed up for Office@Hand. After a few months we received a notice that we were delinquent in our bill which we had never received and after lengthy waits on the telephone, we were able to speak with a representative who

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BC still without phone service

On May 23 I posted a complaint about my business phone being turned off; believing AT&T had not sent a bill after taking over as my telephone service provider earlier in the year. Well my business phone being disconnected had nothing to do with AT&T; however, getting AT&T to becom

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Need ATT Pole moved

We are in the process of building a new home, and there is an ATT pole that affects construction. I need to know who I can reach out to for the process of getting this pole moved. Thank you.

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