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2023-In-The-Spotlight

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Prospective Suppliers

Interested in becoming a Prospective Supplier for AT&T or participate in an AT&T Phone auction? For suppliers interested in doing business with AT&T or looking to participate in AT&T Phone Auctions, please visit AT&T Suppliers Portal (http://sm.att.com/a538e59f) for more inform

Announcements

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2023-Latest-Conversations

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business_smb_soc_code_missing

Hello, whenever we try to upgrade a phone, we get a message saying business_smb_soc_code_missing. No one seems to know why or how to fix it. I tried calling the phone number included with the message, but they did not understand the problem. We'd like to be able to upgrade our devices. Can anyone he

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Removal of old telecom demarc

Our office building is under renovation and there are two different demarcs with old att and ameritech equipment that are connected to a pole outside that we need removed. Who can I contact to get this scheduled? Thank you.

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Serious problem

I'm having a problem while creating WhatsApp business account saying you need the official WhatsApp to open this account, so please I need to get it fixed

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Utility Map Request

I'm trying to get a map of existing utilities at a project I'm working on. Just hoping to get a response from @ATTBusinesscommunityForums to initiate a DM. Thanks.

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Phone and internet

I am presently building a new shop and need a phone line and internet service connect to my new building. I really have no idea were or how to start

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My website is being marked as malware and blocked

I'm having an issue that I'm seeing listed in several other tickets on this forum. We are a reputable e-comm site. AT&T customers are getting a message the the site has malware and is being blocked. Please let me know what the solution is to get our site whitelisted. Tha

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My Client's website is being marked as malware and blocked

I'm having an issue that I'm seeing listed in several other tickets on this forum. My client is a large, reputable e-comm site. We just changed their URL to better match their branding and now AT&T customers are getting a message the the site has malware and is being blocked. Please let me kn

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Remote Call Forward Service (RCF)/Telebranch

I need to sign up for Remote Call Forward Service (RCF)/Telebranch service and I'm not getting anywhere by calling.

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Corporate Contact for existing account

Hello, I was just reaching out because I was trying to reach someone about receiving an updated contract for our account. Is there an email address I can have for whomever covers the corporate real estate in Michigan? Any help is greatly appreciated!

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8

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Business device unlock request

Hi, we are pulling a portion of lines from AT&T to another provider, account has about 1k lines, and we are pulling about 600. Getting an awful runaround on requesting device unlock codes for the handsets. We have been sent a link where we were told to submit one at a time. Not feasible for a bu

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My website is being marked as malware and blocked

I'm having an issue that I'm seeing listed in several other tickets on this forum. We are a reputable e-comm site. AT&T customers are getting a message the the site has malware and is being blocked. Please let me know what the solution is to get our site whitelisted. Tha

Question

10

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Remote Call Forward Service (RCF)/Telebranch

I need to sign up for Remote Call Forward Service (RCF)/Telebranch service and I'm not getting anywhere by calling.

Question

8

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Corporate Contact for existing account

Hello, I was just reaching out because I was trying to reach someone about receiving an updated contract for our account. Is there an email address I can have for whomever covers the corporate real estate in Michigan? Any help is greatly appreciated!

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8

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AsBuilt request for concrete Vault in North Miami Beach

Good morning WASD is requesting i provide information on a  large  SouthBell concrete vault  that may have a conflict with our  proposed sewer line. how do i obtain the asbuilts fot this infrastructure? the location is the intersection of NE 199 Street and NE 18Ave in north Mia

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CANCEL SERVICE HELP

I had ATT service for my business for less than 30 days, with no contract (a month to month service). I returned equipment and have been trying to disconnect services since 3/19/24 without success. I have placed many calls and emails and have yet to receive a resolution. I have currently been on pho

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