Account & Billing

I am not finding an option to pay my bill online with my Office@hand account for my business phones. When I log into my account I can only see 1 month's invoice.  When I try to see a previous month that needs to be paid I receive an error that there was an issue displaying the list of invoices

I called several weeks ago to cancel our business phone and internet account and was given a confirmation number. Every time I call to follow up on the cancellation, your reps tell me that there is a pending order to cancel the account, but the account never gets canceled! We disconnected all the eq

So I have an issue with a business plan, basically the contract for the business phone lines are at $50/line and my bill is a "reasonable" ~$400-700, at the end of every year when the contract rolls over it goes up to like $250/line and the bill goes up to $2600-3500/month. Usually every year I cal

My account has been created as a business acoount accidentally in a ATT store. Now I want to change it to personal account but customer servise is always failing to solve this problem form me. First of all, I do not have a employer. How is it possible to cretae a business account for an individual.

Will I still get charged from my AT&T business agreement contract if I deleted my account?

I’m a teacher for KinderCare (Knowledge Universe Education LLC). We don’t have individual email addresses but I have had a discount set up for awhile because of them. The discount disappeared awhile ago and I’m wondering how to reinstate it without a work email.

Does anyone have an email address for AT&T to send billing issues to? I have spent at least 4 hours on three different phone calls with AT&T to correct our billing issue.  It has not been corrected.  In the last hour and a half call, I had to go through the explanation again, the

I tried to add the phone lines through the portal and I was not able to do it. I don’t know, and I cannot afford to order 4 numbers with he wrong code. Do we have any help from ATT who can walk us through this.? 

I am combining two lots and can’t find how to get a release of easement or a contact.

Our business is new to the Business Center website. Does anyone know how long it takes to get your bill loaded online? I have talked to 6 reps, 1 rep seemed promising but I haven't been able to reach her for about a week now. Just need the billing widget activated so I can pay online.  I have

There is BLC MTM Rate increase on att bills. What's this charge is for?

I have spent hours and hours calling the "business support" dept. The first few times I thought my problem would be fixed just as the rep told me it would be, but nothing ever gets done. The 3rd or 4th time I called in the rep was using every high pressure tactic she could think of to sell me some

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Changing your plan or features may result in prorated charges or credits if the change is effective in the middle of your bill cycle. To avoid prorated charges, schedule plan or feature changes to start on the first day of your next billing cycle. Calculating a mid-cycle change Answer these ques

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