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(222516)
Active Armour does NOT allow Identity Monitoring entries

Looks like hundreds have posted same, with ATT "experts" advising to uninstall/reinstall, clear caches, etc - but that's not solving the problem. I have an iPhone 15 and still can't get it working. Any real advice?

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Apple Logo Blinking

can you transfer data from an phone with the apple log blinking to a new iphone

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23

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"Let’s make sure it’s you" SMS never arrives

When I try to log into my account with email+password, I get hit with "Let’s make sure it’s you" prompt with a code being sent via SMS. My plan is an older Cingular plan that does not include SMS, of which AT&T is apparently unaware. In any case, SMS messages never arrive. How do I log into my

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44

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Official Solution

Can I get a replacement SIM card with the same phone number to replace my current SIM card that was damaged?

My AT&T Prepaid SIM card was recently damaged while it was out of my phone briefly and it's now no longer working when I put it back into the phone - it just says 'No Sim' and I have tried to fix it several different ways with no luck. Am I able to order a direct replacement for my damaged SIM c

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Accepted Solution

How do I start a 'Notice of Dispute Form' for a business phone account?

I received a written quote from an AT&T store in December 2024 stating that 4 lines in a business account would cost about $160 per month. After validating this quote at a separate AT&T store and signing up, I discovered on my first bill that AT&T had added additional features I did not

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16

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International texting

My boyfriend went out of the country today. He has a different provider than I do so he bought the international plan. However I can't seem to get my texts through to him. Do I need to buy an international plan as well?

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Bought att phone in Uk

I live in the UK.My wife bought a phone and contract from a phone shop, but the phone wouldn't connect to a network.She contacted the shop but they have gone into administration. The administrator won't do anything.Since then we have found out that the phone is registered with att,hence it won't wo

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44

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Can't unlock ATT LG V60

I want to unlock my LG V60. The phone was bought off ebay so it was not purchased from ATT but have been using it for a year now. I went through the Device unlock process. I check status and says: Denied. We can’t unlock this device because it’s not an AT&T device. Any suggestions on next ste

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How do we get ATT to address the chronic network coverage issues in Elgin, Texas

I was at a community meeting in Elgin, Texas a few days ago. We met at a bank within walking distance of an ATT Store, and several of us noted that we did not have good cell coverage. The joke of the meeting was that if you were traveling east on highway 290 from Austin into Elgin that the reception

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238

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New Iphone 15

I have set up my new Iphone 15. I transferred data from one Iphone 15 to a newer one. However, I can not use my phone because of SOS. How do I correct this issue?

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(17)
International texting

My boyfriend went out of the country today. He has a different provider than I do so he bought the international plan. However I can't seem to get my texts through to him. Do I need to buy an international plan as well?

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8

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User id

I?ve been trying to create a user id and password but it keeps telling me my info is invalid

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6

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Family Secure app "Visited" Websites Activity - Facebook Messenger Question

When reviewing the websites visited activity on my childs phone i'm seeing the following when Facebook is visited: Chat-e2ee.facebook.com scontent-lax3-2.xx.fbcdn.net web.facebook.com www.facebook.com scontent-fpphx1-2.fna.fbcdn.net edge-mqtt.facebook.com scontent-lax3-2.xx.fbcdn.net gateway.faceboo

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9

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No a actualizado el software

Tengo un Samsung s23 ultra, me aparece que la última actualización de software Fue en febrero del año pasado y aun no actualiza, e tratado de actualizar y me aparece que no hay ninguna actualización que revise en 24 horas y así me sigue pasando

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Closed

PHONES DONT WORK ANYMORE

After just writing a long detailed description, your page failed and refreshed and it disappeared. Holy (Edited per community guidelines). You guys (Edited per community guidelines) so bad.  CANT TEXT, CALL OR USE INTERNET ANYMORE THE SECOND I LEAVE MY HOUSE Went to AT&T store today, it was packed w

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Is my Driver License number safe on Active Armor?

Should I put my DL number into activearmor?

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26

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Trending Accepted Solutions

(40)

Accepted Solution

Official Solution

Urgent: Stop Auto Payment and Refund for Service after Account Cancellation

Dear AT&T Customer Service, I hope this message finds you well. I am writing to urgently request your assistance regarding my AT&T account, which I requested to cancel and stop auto payment for cellular number (edited as per community guidelines) Despite my request, I have noticed charges

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102

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Need to unlock it for me.

I'm abroad now. Your card has no signal, so I can only use foreign cards temporarily. You need to unlock it for me.

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88

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Why does my signal icon show full bars but is transparent?And I can’t make and receive call or text even use data

I got a gmail say my phone number transfer complete,and it told me to restart my phone,and I do it but when I turn in back on the signal icon becomes transparent,and I can’t use the eSIM,can’t make a calls or receive calls and text,data.i am using AT&T prepaid and I was activate today

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68

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Official Solution

Use GPS on phone throughout France

Aneone know if I can use my phone for directions throughout most of France ( after turning on roaming and paying the $10/day for international? Don't want to pay for rental car GPS on top of Int'l ohone charge.

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57

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Official Solution

My phone is sending all calls straight to voicemail

My phone sends all calls straight to voicemail

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