Contributor
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1 Message
Receiving blank mms in group from one person
I have a Lumia 1020, obviously AT&T service. My friend has a HTC one on Sprint. I can receive normal sms messages from him, but when in a group message with just text his come through as blank. Everyone else receives his, and I only have the problem with him.
mhensler21
Contributor
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1 Message
10 years ago
I just want to bumb this topic. I have the exact same issue with a Nokia 920. WIndows phone forum suggested it could be an issue with the ATT network. Any body from AT&T have any idea how to make this work?
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ATTDmitriyCM
Former Community Manager
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10.4K Messages
10 years ago
There are rare cases where there are some routing issues on the back end, and that
s something that AT&T's tech support needs to look at. If you think that might be the case, call 1-800-331-0500 or 611 from your cell to talk to tech support, they will help you troubleshoot on your end, your friend might need to contact their support as well.
Thanks,
Dmitriy
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jloden78
Contributor
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1 Message
9 years ago
same issues, but on a 1520.....any resolutions??
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