Roku 3 Wireless Setup

Roku 3 Wireless Setup

 After getting a picture on your TV and pairing up the Roku with the Remote, you are ready to connect the Roku to your U-verse Internet… 

• Select Continue when you arrive at the screen with the setup steps
• Select Wireless or Wired network type on the following screen 

A) If you choose Wired , connect an Ethernet cable from the Roku to one of the (Yellow) Ethernet ports on the back of the gateway and you are done! You can proceed with your Roku recommended setup instructions. 

  

B) If you choose Wireless, please continue reading… 

• Wait while the Roku finds your wireless network. Check the label with wireless network information found on the U-verse gateway. This will give you the SSID you will be connecting to. 

 

 

  Select your wireless network name also known as SSID from the list of network names found, example: 2WireXXX, or ATTXXX 

• Enter your Wireless Network Key, refer back to the label found on your gateway with wireless network information  
• Select Connect

Note: Use Show password to see entered characters 

• If you see 3 green checks, you have successfully connected!

 

•  If you see a Red X on this screen please continue reading…

 If the Red X indicates it failed to make a connection to your wireless network try some of the steps below… 

·        Verify the correct Wireless Network Key for your gateway was entered

·         Verify you are connecting to the correct SSID, check the label on the gateway

·        You may need to re-locate the U-verse gateway or Roku for best signal

·         Check out this thread for some helpful information to deal with wireless interference! How to Minimize Wireless Interference

 

If the Red X indicates it failed to make a connection to your local network, try some of the steps below… 

Check MAC Filtering

·       Disable MAC Filtering if it is enabled by accessing the gateway interface at http://192.168.1.254 (example shown for NVG589)

• Select Home Network
• Select MAC Filtering
• Select Disabled from the dropdown
• Save

·        If disabling MAC Filter is not an option due to your specific setup, you can ADD the Roku MAC address to the Whitelist

After accessing gateway interface

• Select Home Network
• Select MAC Filtering
• Select Whitelist from the dropdown
• Save

Next

 

• Select Roku from Device List or enter MAC address manually
• Click Add after selections are made

 

If you are still unable to connect

 

·        Reboot the gateway by unplugging the power for 10 seconds and plug back in

 

If the Red X indicates it failed to make a connection to the Internet try some of the steps below… 

·        Test your Internet connections from a different device such as, a smart phone, laptop, or tablet

·        In some cases, it is best to use an Open DNS. Please Review

How to change the DNS server on the Motorola NVG589 router? 

This thread will offer details on how to setup your router behind the U-verse gateway and allow you to use preferred DNS settings for the Roku since the U-verse gateway and the Roku do not offer the ability to use preferred DNS settings unless you hardcode into each device.

 

Streaming Performance Notice

In many situations your Internet connection is shared with other devices in your home such as computers, gaming consoles, network hard drives, and other devices. If these devices are transferring large amounts of data across your network (such as, online gaming, large downloads or other video streaming sources), your sound and picture quality may be degraded.

 

Enjoy streaming with your Roku on your U-verse network!

 

 

SadathCS

ATTU-verseCare