Contributor
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2 Messages
GoPhone Login asking for credit card info to validate my account??
This is the screen I get when I try to refill my GoPhone with using my debit card. The card info has been saved for future refills and I have never had issues using it before. Although it says 'https' in the address bar, I am still a little unsure how comfortable I am with this, especially since it says it is needing to varify because my password was recently changed when it was not. My password has been the same since I got the phone.
I would just like to know if anyone else has seen this screen and/or be reassured by someone at AT&T that this varification screen is lagitament.
ATTDmitriyCM
Former Community Manager
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10.4K Messages
9 years ago
Hello @Roxy3631
What web site are you using? I had a similar request from Amazon another day, they said they needed to verify it's still me, so if you're getting it on the official att.com or myatt.com web site it should be safe to verify.
Thanks,
Dmitriy
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Roxy3631
Contributor
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2 Messages
9 years ago
Hi @ATTDmitriyCM
This is the URL I was directed to: paygonline.com/websc/refillcard.html
I still am a little concerned about it, especially because I have never changed my password and I had just used my same-old password to log in with.
I found a way to bypass it by clicking the "Give a Gift" tab and then selecting the "On Your Computer or Tablet?" option. It redirected me to the normal payment screen, so I was able to refill my account without entering my card number.
Thanks for the feedback.
Roxy
[Edited to comply with Guidelines]
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