Contributor
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1 Message
Can't Receive Text Messages
So yesterday I was getting text messages all morning like I normally get and then all of a sudden I stop receiving them. My friends having been getting my text messages and call me to tell what they sent back. That's the weirdest part is that I can send to them, get calls and make calls but I can't get any of my texts. I've tried restarting my phone, taking out the SIM card and battery and waiting and made sure my data information was correct. I need help cuz last thing I want to do on Christmas is get a new phone 😞 My phone is ATT Z998
ms_unicorn
Former Employee
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4.9K Messages
9 years ago
Hello, AngelJFischler!
Thanks for posting. I'm sorry to hear your device is not receiving text messages. It sounds like you've already done some basic troubleshooting, so go ahead and click here to send us a private message so we can look into this for you.
In your message, please provide your name, phone number, email address, and the best time to reach you. You can expect a reply within two business days, so keep an eye on the little blue envelope icon in the top right corner of your screen. In the meantime, feel free to message me with any other questions or concerns.
-Mariana
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