Mentor
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53 Messages
Wrong device is associated with phone number in the Support Center.
Two images. One displaying the HTC Inspire with the redacted phone number. The other is the HTC First. The problem is that the HTC First should have the phone number associated with it, not the Inspire. I have not been able to permanently make the switch. The Inspire is no longer owned so it shouldn't be displayed with the number in my account. Is there a way to switch the device/number association?
ms_unicorn
Former Employee
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4.9K Messages
10 years ago
Hello, kevind833!
Thanks for posting. We would be happy to get the devices switched around for you, so please click here to send us a private message with your contact information, the best time to reach you, and a brief summary of the issue.
You can expect a reply within two business days, so keep an eye on the little blue envelope icon in the top right corner of your screen. In the meantime, feel free to message me with any other questions or concerns.
-Mariana
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