NO SERVICE

My U-verse started shutting down randomly during watching tv and recordings. It would reboot itself and work for a while then do the same thing, I called tech support and was on the phone for over an hour with a guy who should not be allowed contact with the public. He supposedly ran several tests, along with having me inspect the cords and connections. He continued to read his prompts off of a screen. He said "thank you for that information" no less than 100 times, but was completely incapable of actually listening to me. How convienient that no supervisor was available to speak to me. 4 days later a tech comes to the house to fix the problem. He said it was my main reciever. He updated all of the outside wiring, drilled a hole in my floor, replaced my internet modem and main reciever. I lost ALL of my DVR recordings and had to change my WiFI password on all my devices, but at least the U-verse worked. It worked for about 2 hours. I called back and talked to Jenny, another screen reader. She ran tests and said that the problem is in the ATT lines outside. My TV only displays a big red X now. Another tech is coming back tomorrow (of course because the "ticket" for today's work was closed). I have spent HOURS trying to get someone to listen to me and resolve this. My service has been sub par for over a week and non existent now. For my trouble they are going to credit me $30. NEXT month. Not only is it frustrating that no one seems to know what is going on but these people treat their customers like dirt.