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Posted Jun 15, 2013
4:05:52 PM
Can manager read my texts ?
Edited by Phil-101 on Jun 15, 2013 at 4:20:20 PM

Can a sales manager in a store see my texts on the back end? Also I know someone with a higher clearance can see them, is there a record that they accessed my phone records? Fo example..Do they have to use some sort of employee ID to access my account and that would determine who did it. I know for a fact someone has been accessing them but I am trying to figure out if there is a record of it. Thanks

 

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Jun 15, 2013 7:55:00 PM
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Edited by drumn_bass on Jun 15, 2013 at 7:57:37 PM

Hi ariver,

 

Many different levels can access your texts RECORDS (should definitely be for legitimate reasons) but NO ONE can ever see actual contents of them. For example, if you're at the store or call customer care, an employee can review your records with you, including date, time and phone numbers of each text, but not what was actually said in that text. 

 

Hope it helps you,

 

d.

*I am an AT&T employee and the postings on this site are my own and don’t necessarily represent AT&T’s position, strategies or opinions.
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Can manager read my texts ?

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Jun 15, 2013 7:55:00 PM
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Edited by drumn_bass on Jun 15, 2013 at 7:57:37 PM

Hi ariver,

 

Many different levels can access your texts RECORDS (should definitely be for legitimate reasons) but NO ONE can ever see actual contents of them. For example, if you're at the store or call customer care, an employee can review your records with you, including date, time and phone numbers of each text, but not what was actually said in that text. 

 

Hope it helps you,

 

d.

*I am an AT&T employee and the postings on this site are my own and don’t necessarily represent AT&T’s position, strategies or opinions.

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Jun 16, 2013 4:43:35 PM
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Tutor

I know for a fact they read out my messages word for word. I was told I would never figure out who accessed them so is there an i employee ID that has to be entered?  if they did this to me I'm sure they are doing it to others

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Jun 19, 2013 3:00:39 PM
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Teacher

Please let me know what you find out.  I may have had the same problem.  Also, contact the BBB and they will investigate.  Read my previous posts and you will see that it is possible for protocol not to be followed. 

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Jun 20, 2013 9:38:48 AM
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Scholar

My advice would be..Don't use a work phone for any other reason that work.. Get a personal phone.. Then you have to worry about the NSA reading all of your text..:smileyvery-happy:

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