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I have a problem with sending Chinese character on Samsung Galaxy Note 3 device. Before the message is sent, it has the following message pop up first before allowing me to send it:
Message may be corrupted on recipient device. Change input mode to automatic. "
Is there anyway to fix this issue?
Hello, guangzl 1!
Thanks for posting. I'm sorry to hear you're having difficulty sending text messages with Chinese characters. If you don't mind, please send us a private message by clicking here so we can help.
In your message, please provide your name, phone number, email address, and the best time to reach you. You can expect a reply within two business days, so keep an eye on the little blue envelope icon in the top right corner of your screen.
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Are you getting the same message as OP? As I understand it, it simply notifies you that while your phone supports Chinese characters, your recipient's phone might not, and if that's what happens, the problem is actually not your phone, but a limitations on their end.
Are your text recipients having problems opening your messages?
Is the person you sending it to telling you they're having issues reading your text? The message on your phone is just a warning that there might potentially be an issue on recipient's end, it doesn't necessarily say there is. As stated in the message, switching to automatic (I assume they're referring to encoding or font) should solve it.
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