Unlimited data, and very limited speed.

Hi there @I.Torres

I’d just like to confirm that should you make the switch to our 10GB/30GB Mobile Share Value plan, or ANY Mobile Share Value plan, your speeds will not be reduced, even should you come close to the end allowed data for your plan. You will always receive the fastest possible speeds available in your area.

To explain the data speed reduction on Unlimited Data, the usage of data since that plan was created has changed so much. We’re using data faster and more often than ever before, and with more data intensive activities such as watching high resolution or streaming music, data speeds are reduced in order to ensure all of our customers receive reliable data service. This helps us manage our networks so that we can continue to provide the best possible service to everyone.

We also expect our customers will use more data on LTE, so we have set the threshold for unlimited data customers with 4G LTE smartphones at 5GB vs 3GB for our 3G or 4G smartphones.

Thanks,

Charise

Bilge.

Please spare me from getting the dictionary out again to define what "unlimited" means.

The reason people agreed to sign up for the unlimited plans in the mid 2000's was because they wanted  truely unlimited data and thats what ATT provided the customer until October 2011. October 2011 Att sent correspondence to all remaining unlimited customers. In that correspondence ATT decided to change their definition of Unlimited.

Att is not throttling longtime customers due to network congestion! There is plenty of data to show that is not true and you should know that.

The recent FTC ruling proves my points.

I can honestly say that I truly do and honestly feel your pain and will admit that I concur with your statements and opinions. All I can say is this:

I am a fellow consumer, but I have also worked in wireless for 7 years. The data thing is not going to change; unlimited data has slowly been weeded out for a couple of reasons-some that seem to have to do with customers and some that fall in line with making sure that network build-outs are not compromised with network congestion issues. All I can say is that 3 years ago when the unlimited data first started dwindling away there were real arguments about it, but at this point, every major carrier has shifted away from unlimited data and unfortunately theres not anything you can really do about it. Once you exceed 5 GB you may reach the threshold of users that are usign excessive data and may be throttled or will be throttled. I can understand that its not really the news you want to hear, but I will just say as a consumer your not going to earn anything for switching. First off, you have significant tenure with AT&T, losing all that because you want to be excluded from a change every company is making doesn't seem like the most rational thing to do, even on principle. Secondly, and most importantly, as just stated, all the companies are doing it, so switching isn't going to do you any good. You could switch to Verizon and lose talk and data and pay more or pay the same for T-Mobile or Sprint and have less coverage. Up to you, but I can tell you if any of the carriers had a choice in the matter it would be not to lose any of their customers over the data issue but unfortunately, as advanced as these phones have become, unlimited data is just not the future of wireless, at least not now anyways. Best of luck with your decision. And again I am a consumer and that is simply my opinion on the matter. 

I am having the same issue with reduced data speed after reaching 5GB within a billing period for an Unlimited Data Plan. If i am paying for an Unlimited Data Plan, why should my speed be reduced? Unless i switch to AT&T's 10/30GB plans? AT&T needs to upgrade their Network to accomodate the Congested Data Usage of their customers rather than Punishing those with an Unlimited Data Plan. I am seriously thinking of leaving after my Contract is up if AT&T continues with this nonsense.