Contributor
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1 Message
suspend hotspot
Hello
We are members of the gophone hotspot program
We are not US citizens, and will only be using the service from May - October yearly.
Is there way to suspend the account for the winter months?
And if not, will I require a new sim card every year?
Many thanks
Paul
ms_unicorn
Former Employee
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4.9K Messages
10 years ago
Hello, Paulzy123!
Thanks for posting. We'd be happy to review your account and explore your options for suspending the account temporarily, so please click here to send us a private message.
In your message, please provide your name, phone number, email address, and the best time to reach you. You can expect a reply within two business days, so keep an eye on the little blue envelope icon in the top right corner of your screen.
In the meantime, feel free to message me with any other questions or concerns.
-Mariana
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pappydanny
Contributor
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1 Message
10 years ago
why cant i add more data to the $50/5gigs after it runs out before the month ends?
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