Worst customer service

Hello @Ebonykaylesea Welcome to the Forums!

I'm very sorry to hear about your negative experience. Can you please provide mode details about the issue you're trying to resolve? We'll be happy to help with you with whatever we can!

Thank you,

Dmitriy

Thank you for replying @Ebonykaylesea 

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Thank you,

Dmitriy

The worst customer service in the known universe in action again. There should never be a situation where a customer who has dealt with a 'customer care representative' through the normal channels, ends up so frustrated and angry that they go online and post about how frustrated and angry they are over recieving the worst customer service in the known universe... and it happens so frequently that it looks like it's the company's goal to anger and frustrate their customers by providing the worst customer service in the known universe by design. The next problems, and all of us on the receiving end of the worst customer service in the known universe are aware of this, is that once you're redirected into worst customer service in the known universe system with a 'specialist' or 'the appropriate team', they're only going to irritate and anger you more, because at the end of the day the system really does seem to be designed to provide the worst customer service in the known universe and the old addage applies, garbage in... (AT&T's systems, attitudes and customer care model)... garbage out (the worst customer service in the known universe).