Reply
Posted Nov 15, 2013
8:59:35 AM
Galaxy s3 android update to 4.3

So I am a little bothered that I havent seen this topic on the front page with how popular the S3 was/is. The AT&T support staff tells me to check with samsung. Is this something we should look forward to or will it be skipped? Since we no longer can upgrade after 18 months it would be nice to at least get the newest software on time.

23,059 views
177 replies
(1) Me too
(1) Me too
Post reply
Replies
(177)
0
(0)
  • Rate this reply
View profile
Feb 21, 2014 8:44:40 AM
0
(0)
Contributor

after updating my s3 to 4.3, the battery life is worse and everytime i get an email, the flash on my camera goes off. Is this some new kind of notification scheme? I haven't been able to find any new settings for this.

Re: Galaxy s3 android update to 4.3

151 of 178 (3,105 Views)
0
(0)
  • Rate this reply
View profile
Feb 21, 2014 8:47:33 AM
0
(0)
Mentor

Pretty sure you just uncheck the box at Settings -> My Device -> Accessibility -> Flash notification

 

If it's unchecked already, check it and uncheck it again. The 4.3 update clobbered some settings so you have to toggle them on and off in order to really have them off.

 

 

Re: Galaxy s3 android update to 4.3

152 of 178 (3,103 Views)
0
(0)
  • Rate this reply
View profile
Feb 21, 2014 8:57:38 AM
0
(0)
Contributor

Thanks, flash notification is not enabled. any other ideas?

Re: Galaxy s3 android update to 4.3

153 of 178 (3,100 Views)
0
(0)
  • Rate this reply
View profile
Feb 22, 2014 2:05:47 AM
0
(0)
Voyager
Dmitry sent a pm like you asked 16 days ago.. Stills says not read.. Hmm nice customer service

Re: Galaxy s3 android update to 4.3

154 of 178 (3,060 Views)
0
(0)
  • Rate this reply
View profile
Feb 22, 2014 6:24:00 AM
0
(0)
Scholar

That is AT&T for you.  Not much care for customers it seems.  Why they are loosing them and usually last with Updates.

Re: Galaxy s3 android update to 4.3

155 of 178 (3,048 Views)
0
(0)
  • Rate this reply
View profile
Feb 22, 2014 8:56:30 AM
0
(0)
Scholar

Sorry if I missed something. Didn't see the whole thread, I had the email issue. Everytime I got a new email my flash would go off. I finally just got on to my email, went into email settings, account, then disabled new mail notifications and that stopped it.

Re: Galaxy s3 android update to 4.3

156 of 178 (3,037 Views)
0
(0)
  • Rate this reply
View profile
Feb 24, 2014 11:42:15 AM
0
(0)
Community Manager

Hello @tman22197 

 

Thank you for sending us a message, we got the first one from you about a week ago, and I apologize for the delay. We will create a case for you and one of our managers will contact you directly to help.

 

Thanks,

Dmitriy


Rethink Possible

For account specific help, please send a private message to ATTCustomerCare

Did a post have a solution that worked for you? Help other people find solutions faster by marking posts that helped you as an "Accepted Solution". Learn about accepted solutions here.

*I am an AT&T employee and the postings on this site are my own and don’t necessarily represent AT&T’s position, strategies or opinions.

Re: Galaxy s3 android update to 4.3

157 of 178 (2,945 Views)
0
(0)
  • Rate this reply
View profile
Feb 24, 2014 12:37:35 PM
0
(0)
Tutor

Is there any way for AT&T to push the update to my phone?  I've been checking it pretty regularly, but the 4.3 update will not show up as being available.  I'm currently at 4.1.1.

 

I've also attempted to update thru Kies with no sucess.  Phone is not not unlocked or rooted.

 

Thanks!

Re: Galaxy s3 android update to 4.3

158 of 178 (2,937 Views)
0
(0)
  • Rate this reply
View profile
Feb 25, 2014 8:59:54 AM
0
(0)
Tutor
Edited by chashawk on Feb 25, 2014 at 9:21:29 AM

Consider yourself lucky, and don't bother pushing for the update...it sucks!

 

 

I am having:

 

battery drain issue

killed my micro sd (lost 1,000s of files and had to get a replacement)

facebook notifications from the status bar will not unlock the phone

music player will not add new album art, even though it is present in photo gallery

deleting a song in music player has become much more complicated

had to search high and low to find airplane mode

tons of setting got screwed with

had to spend over and hour disabling new bloatware

discovered several new b s items that cannot be disabled

ram went from a consistent 550 to around 725

 

I'm sure I've missed something

Re: Galaxy s3 android update to 4.3

[ Edited ]
159 of 178 (2,870 Views)
0
(0)
  • Rate this reply
View profile
Feb 25, 2014 9:08:16 AM
0
(0)
Mentor

One thing to note for anybody wanting 4.3 - it removes all the current known sim unlock methods. If you have any plans for traveling aboad, vacationing, etc and want to use a pre-paid sim card while doing so, make sure you unlock your phone while it's still on 4.1! AT&T absolutely refuses to care and will not unlock your phone until it is out of the 2-year contract. And if you're like most people, you tend to take advantage of phone upgrades, and end up with a new phone and a new contract at that point. Not sure what good unlocking phones you traded in or sold away does you if you want to travel!

Re: Galaxy s3 android update to 4.3

160 of 178 (2,866 Views)
0
(0)
  • Rate this reply
View profile
Mar 2, 2014 12:09:32 PM
0
(0)
Contributor

I just had the update done to my S3 a day ago and actually it has done improvements to the phone. I like the light flash when the phone rings, the ability to stop all the running apps by just holding the home button for a second and touching the stop all running apps icon. The unlock screen has larger buttons to enter the code. I also like the unlock screens notification of a missed call and text preview. So far the only negative is the download notifications keep showing up over and over, but this is a minor item. The battery seems to be lasting longer than before the update when the battery longevity changed from day to day and the phone would get quite warm. So far it's good. Rick

Re: Galaxy s3 android update to 4.3

161 of 178 (2,692 Views)
0
(0)
  • Rate this reply
View profile
Mar 2, 2014 12:31:27 PM
0
(0)
Scholar

rickca55 Consider yourself lucky as the overwhelming majority are having many issues, main ones being the phantom downloads and the severe battery drain. The battery drain has been discussed at length in the S3 Battery Drain thread here. I encourage you to look at it. As for the downloads, got to apps, clear out your cache and your download cache and lists and that will stop that. My S3 battery drain got to the point that I have switched to using a Moto G until it is resolved.

Re: Galaxy s3 android update to 4.3

162 of 178 (2,690 Views)
0
(0)
  • Rate this reply
View profile
Mar 2, 2014 12:41:45 PM
0
(0)
Scholar

Re: Galaxy s3 android update to 4.3

163 of 178 (2,687 Views)
0
(0)
  • Rate this reply
View profile
Mar 9, 2014 12:49:05 PM
0
(0)
Contributor

Here's what I was told on the Samsung support page:  It appears you are behind by more than one software update. In order for your phone to receive the latest software update you will need to have your software reflashed. You can do this from an AT&T Repair Center (http://tinyurl.com/yjvkvnf), a Samsung Experience Shop (http://tinyurl.com/ntkt67a) , or send your phone in to our repair facilities for this to be done.

Re: Galaxy s3 android update to 4.3

164 of 178 (2,462 Views)
0
(0)
  • Rate this reply
View profile
Mar 11, 2014 5:00:48 PM
0
(0)
Scholar
What version does is this referring? 4.3 or 4.1

Re: Galaxy s3 android update to 4.3

165 of 178 (2,391 Views)
0
(0)
  • Rate this reply
View profile
Mar 18, 2014 8:02:36 AM
0
(0)
Contributor

So i guess thier is no fix for the battery drain?

 

cant wait to drop att and samsung. I am beyone annoyed, and i cant do anything about it.

Re: Galaxy s3 android update to 4.3

166 of 178 (2,248 Views)
0
(0)
  • Rate this reply
View profile
Mar 18, 2014 3:31:05 PM
0
(0)
Scholar

As was said elsewhere, I've spoken to both Samsung and AT&T at length multiple times and was told that they are working on a fix. Personally, since KitKat is now rolling out and the S3 is slotted to get it at some point, I believe that is how we get our fix. When we get updated off this dreadful 4.3 to 4.4, that will be the fix. Just don't know when. I've been pleasantly surprised by my Moto G that I bought unlocked directly from Motorola. It's running KitKat and doesn't have any AT&T bloatware and very little that Motorola put on it. I plan to keep using it until the S3 gets updated to KitKat.

Re: Galaxy s3 android update to 4.3

167 of 178 (2,220 Views)
0
(0)
  • Rate this reply
View profile
Mar 21, 2014 6:19:01 AM
0
(0)
Voyager

Thanks Ark42.

I unchecked the locate via internet and my battery life went back to normal.

I have android 4.2.2 not android 4.3.

After 3 weeks of good battery life the samsung galaxy 3s mini somehow went to about 6 hour of battery life.

Cliff

Re: Galaxy s3 android update to 4.3

168 of 178 (2,133 Views)
0
(0)
  • Rate this reply
View profile
Mar 21, 2014 4:46:08 PM
0
(0)
Voyager
After 1 day I am not sure the un-checking of update via internet actually fixed my battery life problem.
Clidd

Re: Galaxy s3 android update to 4.3

169 of 178 (2,105 Views)
0
(0)
  • Rate this reply
View profile
Mar 21, 2014 9:41:42 PM
0
(0)
Contributor

I have to say since the update, i have only really had two issues.  I, as many other have stated have had issues with the WIFI staying connected.   I don't need to jump through hoops to get it connected again, it usually does it on its own after a minute or two.  The other thing that i notice with the update (but have not seen it posted yet) was the fact that the Develper Options menu item is no longer there.  That had one key feature that i really miss.  That was the ability to "Stay Awake while Charging".  I use my phone in the car a lot to play music. it was nice to have it plugged in and the screen would stay on so i could see/change what was playing.  Loosing this feature is actually a pretty big deal for me.  I hope they are able to get these issues fixed soon.

Re: Galaxy s3 android update to 4.3

170 of 178 (2,086 Views)
0
(0)
  • Rate this reply
View profile
Mar 22, 2014 8:07:06 AM
0
(0)
Mentor

The developer menu is hidden as part of Android 4.2 and higher, not by AT&T. Because really, only developers should be using the options in there. It's easy enough to get back though, just 7x tap on Build Number under About Phone.

 

Re: Galaxy s3 android update to 4.3

171 of 178 (2,065 Views)
0
(0)
  • Rate this reply
View profile
Mar 24, 2014 7:34:23 PM
0
(0)
Contributor

Thank-you for the reply. That is a big help.

Re: Galaxy s3 android update to 4.3

172 of 178 (1,977 Views)
0
(0)
  • Rate this reply
View profile
Apr 4, 2014 7:01:01 AM
0
(0)
Contributor

Updated yesterday to 4.3.  Seems to work fine except that I keep getting the same 5 notifications that the same 5 images have completed download.  I downloaded those images months ago!  everytime I swipe to enter the phone, they pop up! FRUSTRATING!!!!

 

How do I make it stop?

Thank you!

Re: Galaxy s3 android update to 4.3

173 of 178 (1,816 Views)
0
(0)
  • Rate this reply
View profile
Apr 4, 2014 2:25:16 PM
0
(0)
Scholar

Go into Downloads and clear your cache.

Re: Galaxy s3 android update to 4.3

174 of 178 (1,797 Views)
0
(0)
  • Rate this reply
View profile
Apr 23, 2014 1:16:12 PM
0
(0)
Voyager
Did you get any assistant with this problem Syedshah?

Re: can not upgrade samsung sgh-i747 to andriod 4.3

175 of 178 (1,516 Views)
0
(0)
  • Rate this reply
View profile
Apr 24, 2014 5:28:14 AM
0
(0)
Contributor
so we will be able to update our software to 4.3 or not ??

Re: Galaxy s3 android update to 4.3

176 of 178 (1,488 Views)
0
(0)
  • Rate this reply
View profile
Apr 24, 2014 5:58:26 AM
0
(0)
Community Manager

Hello everyone,

 

You have to be an active AT&T subscriber on AT&T's own network to receive any updates from AT&T. If you're using an unlocked phone on any other carrier, you will not be able to update.

 

Thanks,

Dmitriy


Rethink Possible

For account specific help, please send a private message to ATTCustomerCare

Did a post have a solution that worked for you? Help other people find solutions faster by marking posts that helped you as an "Accepted Solution". Learn about accepted solutions here.

*I am an AT&T employee and the postings on this site are my own and don’t necessarily represent AT&T’s position, strategies or opinions.

Re: Galaxy s3 android update to 4.3

177 of 178 (1,481 Views)
0
(0)
  • Rate this reply
View profile
Apr 29, 2014 1:07:35 PM
0
(0)
Voyager

Hi Dmitriy,

 

So are you saying that once you are using an unlocked AT&T phone on any other carrier you will never be able to update the firmware on that phone?

 

Thanks,

GS

Re: Galaxy s3 android update to 4.3

178 of 178 (1,372 Views)
Share this post
Share this post