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Dc0437's profile

1 Message

Friday, May 3rd, 2024 2:50 PM

Bill reprint

I’m needing a detailed bill reprint from 2021. I’ve spent the last hour on the phone and got NO WHERE!! 

Accepted Solution

ACE - Expert

 • 

32.3K Messages

15 days ago

I would make a new call to AT&T. When you get the voice prompt say "billing". Then when you get the agent make the request for the bill reprint. If you need the usage history (calls date/time stamps, etc.), then clarify you need a detailed usage bill reprint. Each monthly reprint is $5.

Sometimes you just have to get a different agent.

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