Your order status
Did you just order a new device or trade-in your old device? We've made it easy to for you to check your order status.
Can't find what you're looking for?
Official
Accepted
Unanswered
Advanced Filters
Traveling to Greece for one month in August..what's the best plan to sign up for?
Questions
•
Data & Messaging Features, Internet Tethering
What are my options with ATT when traveling to Canada later this month for a few days?
Questions
•
Wireless Billing
I am traveling in Austria and Switzerland, and have bought ATT's "passport." My friends and family in the US are concerned that if they text or call me via my ATT cell number that they might be charged. Will they?
Questions
•
Data & Messaging Features, Internet Tethering
Accepted Solution
Official Solution
Hello I'm traveling to Poland tomorrow do I need to turn roaming on and used my phone?
Questions
•
Account & Usage
I want to be able to text with my family for a couple of days, the day they arrive and the day they travel home, from our vacay. What is the least expensive way to do this in Mexico? Our resort has free wifi.
Questions
•
Data & Messaging Features, Internet Tethering
Well, I've been holding off for a few days before I comment on the status of my sbcglobal email account and I am very happy, and relieved, to report that it seems the timeout problems have been fixed, as others have reported. Nonetheless, I think it
After logging in to my AT&T sbcglobal.net account, it times out after about an hour (and doesn't save a draft of the email I was typing). This has been going on for over a week. I've tried different browsers, I've checked the box "Keep me signed in" -- I'm stumped. Any ideas on how
Questions
Hi, i will be traveling to Puerto Rico next week. Will my domestic plan work there for calling and data? Do I need add on any additional package?
Questions
•
Network Coverage
My son is traveling to Mexico. My plan says it does not include international rates. How do I check what it would cost for him to call or text me while he is in Mexico?
Questions
•
Account Features
I will be traveling to Vancouver, BC this coming week and was wanting to make sure my phone will work while I am over there.
Questions
•
Wireless Account
HelloI will be traveling to Europe in July for 15 days. Which are my options for these days. I live in Puerto Rico.
Questions
•
Network Coverage
What does the payment plan have to do with a technical feature like roaming? Prepayment is better for the service provider - it decreases working capital by time shifting receivables. Why would ANY carrier limit what you can purchase on ANY payment
Many other posts here seem to indicate that the AT&T prepaid plan cannot roam anywhere outside of North America. Do I need to switch carriers in order to use my phone when traveling?
Questions
I'm going to be traveling to Canada soon and want to be able to use my phone for text, calls, and gps without insane bills. Is there something I need to set up ahead of time?
Questions
•
Wireless Billing
Is my plan the same for any state within the US? We're traveling to Hawaii for a week, and wonder if there are any changes to our wireless phone / data plan?
Questions
•
Wireless Billing
I see that AT&T recently improved its service for those traveling to Mexico. Any idea when/if AT&T will be offering a half-decent program for those traveling to Canada?
Questions
•
Network Coverage
I'm going to be traveling from UScto Canada for weekend. Is it necessary to have international plan for occasional phone call? How much are calls without the plan?
Questions
•
Wireless Account
I am traveling internationally and I know I had to change things on my phone last time. I don't recall what that was AND it didn't take care of everything because when we returned we had a message our phones were shut off and had a bill of $1500! So we will be on a cruise, can we use our phone? What
Questions
•
Apple
If someone in my plan travels to Canada, can they text or call the others on the plan here in the US?
Questions
•
Data & Messaging Features, Internet Tethering
I'm traveling to Mexico I will be on land I have unlimited plan do I need to change any settings I my phone in order to have the same service I have in the US will on my trip
Questions
•
Data & Messaging Features, Internet Tethering
What type of plans to do you have for traveling overseas? We will be gone two weeks.
Questions
•
AT&T Internet Plans
https://www.att.com/offers/international-plans.html Travel day pass allows you to use your plan for $10 per 24 hour period. Taxes are about 30%. Passport provides free text, reduced cost calls and limited data for a 30 day period. Understand tra
formerlyknownas
commented
6 years ago
to the conversation:
0
0
International travel
What is the difference in a passport vs one day fee. $$$
Questions