I've had this issue for months - payments always got "denied". I tried with credits cards from two different banks, which both confirmed that the transaction was successful, but AT&T revoked it and returned the money back to me. (BTW, my cards worked smoothly with all other services (Amazon, Greyhou

Evening, Let me start off by saying that I've been a customer of AT&T for half a decade and have never encountered any issues. My service has been great, and I wouldn't choose any other service provider. I have a prepaid account with the $30 monthly plan with a $5 discount using autopay. I had to cl

How do I get in touch with someone in the Customer Relations department, that might actually care about keeping a customer?? Any ideas?? Please point me in the right direction. I am at the point where I am ready to walk away from AT&T - despite the exceptional customer service I have previously expe

My att account is not letting me log in to pay bill. Whenever i try to log in with registered email (I dont have an ID linked to it) it gives me a red message stating : "Unfortunately, we are unable to process your request at this time. We apologize for the inconvenience. Please try again later." I

I've been trying to pay my bill online for two days.  I've paid it online for years with no issues.   After I log in and select payment, it gives me the "Please give us a moment.  We are almost there" message.  Tried on different browsers.

I have a question  I set a payment arrangement for the 5/8 ( today) a few days back and I just put the check in the mail today (7th) after the mailman already passed, will my services be ok while my check is being mailed to att?  I have been told a few times that when I select mail in payment that t

I'm using $45 monthly plan of AT&T PREPAID for my phone. Just now I made my payment on the wrong credit card. How can I withdraw that payment? Thank you in advance.

I recently had a landline installed at my house with AT&T.This is a basic analog landline with no extra features whatsoever.I received my first bill in the mail a few days ago, and saw the option to pay online.I followed the steps online to create a user account.However, in order to finalize the use

So my issue is just as the title says, every month when I try to pay my bill, an error pops up when i try to set up autopay "AutoPay enrollment is currently unavailable. Please try your request again in 2 days."  Which has been the case for the past several months.  Thanks in advance for any help!

I made a payment arrangement this morning , however soon after my services were still cut off I been on the phone and on-line most of the morning and getting nothing but the the run a aound. I spoken to Stenston and Allen who stated that arrangements were made that my services should,'t been disconn

I paid off my phone over a week ago because I need to take it on a trip abroad. I plan on getting a local SIM card. When I fill out the form to request the unlock code I keep getting the same message: This device isn’t eligible to be unlocked now because all of the installment payments have not been