I reveiced an email to my account, tittled AT&T Payment Processed for Account Ending in ****, and I never made a payment, does not appear in my bank account, and you keep on sending emails to me. Please, can you tell me what's going on? I don't want to receive any further emails.

Good morning- I'm looking for a way to complain against AT&T for refusing to close my AT&T account after I switched to Project Fi in August, 2017 - and then threatening to send me to a collection agency when later blocked AT&T from charging my credit card. I called AT&T twice in August to cancel my

Hi! I was just wondering what will happen if I will not be able to refill my account on the day that it has to be renewed? I want to keep my number active but I don't want to spend too much on the prepaid refills. Is it possible that my services will remain active even after the cut off date and for

I reported fraudulent activity against an ATT employee, from a store in either Torrance or Lawndale, California. I have been a valued customer for over a year, and I purchased an Android ZTE, prepaid phone. About 8 months ago, prepaid account settings was nowhere found on the company website, and cu

I made a payment about 30 minutes ago, and deducted $8.00, because of an email I received from AT&T, letting me know that my bill had received a credit of that amount. Suddenly, I find...on another page, that the payment had already been posted, AND ANOTHER payment had also been posted for the amoun

I was going to move so I scheduled a move for my internet with ATT. ATT messed it up and moved my service 2 weeks too early. I went round and round with them, never getting it fixed, so I canceled my service with them. Now I see they charged me $99 for an installation fee, when I never got anything

I joined my friend's multiline service last month and today she renewed the plan by paying totally $110  for both of us. Right now,  I was charged $30 again through my own card Autopay! I cannot find any support for this problem. There is no online chatting option for prepaid plan and the phone numb

I have been charge for 2 days before my installation day. Also, when purchasing the internet, I was told installation fees would be waived. They remain on my bill.

Have you ever had it , with a company, without your permission or in some obscure checkbox so that without your knowing they can charge you again for a product you did not want? or maybe just didn't want to pay for. Well that's not what we are talking about it sets up a relatable president. you see

Several times I have logged in in advance of when I know the due date will be - my “latest bill” showing is last month’s and the current billing statement does not show. Nevertheless, if I try to pay the amount that I know will be due, the website allows you to put in a amount to pay in the “amount

I have phone service and I am not sure when my due date is etc....instead of someone working with me to explain stuff I am usually getting disconnected and told my due date was the day before I really hate this service

AT&T cares? Really?? Two of my payments have not been credited, and I am receiving threats that my account is being suspended. My bank has already faxed documentation that the two payments in question were indeed deposited by AT&T. I was assured by a service rep by phone  that this would be examined

I made a double payment by mistake and att hasn’t made the refund yet! The representative said 24 and its been 48 hours. I think i should just report this as theft!

Recently my bill increased by $10 per month. I spent over 60 minutes on the phone trying to get a legitimate reason why. I was told that it was because I ended a bundle and that the "stand-alone" service was higher cost.  I have never had a bundle, have not inquired about a bundle, nor approached th

Hello, I've seen quite a few posts from other people having issues making payments towards their account on the GoPhone website.  Will you please fix this problem? I have 3 cards and a checking account as a funding option on my GoPhone account. Every single one of them is "Denied, please contact you

I placed an order for new service online, internet and direct TV, $65 a month, rewards card of $150 to been given after 30 days. I spent along time online to order this package and chatting with Rep Audrey, she was fixing the order because the rewards card offer wasn't showing,. I completed the orde

So I recently switched banks and deactivated my old bank account. I paid my AT&T internet bill a few days late (no late fee was issued to me on my end) using my old account by accident without even thinking, definitely my mistake.  It got denied, obviously, and I was charged with a returned check fe

Just curious if this has ever happened: I've used my debit card in the past to successfully order several phones in 2016.  I wanted to grab the latest iPhone and when I ordered, I received a phone call from AT&T Fraud. I couldn't answer the call as I was completely indisposed (read: in the bathroom)

Hi, i have paid my bill today (04/11/2018) online at https://att.com .While transaction it showed me payment was unsuccessful, but i checked my bank statements and i see on my bank account, i have been charged $72I contacted via online support, talked with 3 person. None couldn't help me. I called t

I don't even know where to begin.  I am on the Next plan and I wasn't eligible for an upgrade unless I paid my account up to 12 months (I've only had the next plan for 6 months).  So I made a payment online 9/12 and received a confirmation email and text.  I went into the store on 9/13 to pre order