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I have not received the OTA update for KitKat for my Samsung Galaxy S4 yet. It seems like it's been out for at least a week or so. I also can't update via Kies. It says my phone's firmware is incompatible with using Kies to update. Are the updates not done rolling out yet? I can't even manuall
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Did you just order a new device or trade-in your old device? We've made it easy to for you to check your order status.