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Non-Returned Gateway Bill Problem

On my current scheduled bill it is including a $150 for a non returned gateway, but I have only ever had 1 gateway.   I moved locations at some point this year and requested a transfer by calling AT&T.  I was told to bring my old gateway and that I would be sent a box of cords and the guy who was se

Questions

534

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"Call app has stopped working

Alcatel idealxcite/ cameox 5044r Android 7.0 my "call" has stopped. I can't call out unless I go into my contacts find the person I am trying to call and press their number, then immediately I get this message " Call app has stopped working" I can't find out who has called me or what calls I have mi

Questions

1.8K

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please cancel my service

I have been dealing with your since June 2.  I will not leave my laundry list of crap here, look my account up.  I'd call you but oh...I have no phone number still.  And nobody from your fabulous retention/sales dept calls back and nobody will cancel my service either.   Somebody NEEDS TO CALL ME.  

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404

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Block private calls to wireless

How do I block private numbers from calling my wireless iPhone

Questions

4.4K

2

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service tech never made it or called

We were having some spotty internet so we set up for a service call. The appointment was set between 12:00-4:00 pm on 7/11. We finally called about 4:45 wondering what happened. I had to take a half day off work just to be there. They said they would get in touch with the repairman and we would here

Questions

305

2

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Order Cancelled, credit ran several times, deposit required?

I placed a order for a new line of service with a representative over the phone, we ran it for two lines and the first line came back with 0 deposit and the second a $500.00 deposit. At that point I opted for just the one line, I paid the taxes of $74.63 recieved the T & C’s manually because the rep

Questions

877

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Fraud Risk wasn’t a fraud call.

My doctor called me and it showed up as a fraud risk, the only reason I answer it was because it was a local number. Is there a way to take a phone number off of fraud risk?

Questions

923

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Weird Incoming Private Call

Hello! Received an incoming private call that uses a ‘Plus’ symbol first then the same local area code (3) three numbers and then (8) eight more number’(s). For example, +xxxxxxxxxxx. (12) twelve in total. Thanks.

Questions

552

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Enhanced Caller ID with AT&T Call Protect Plus

I’m now subscribed for the Call Protect Plus. I wanted to see the caller name of people who are unknown. But when a person not saved in my contacts calls I still don’t see caller name. How does this work? Am I confused and it’s actually people who block there number that you see there name? And if s

Questions

1.3K

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Reverse call gives wrong name from a known caller

The reverse call feature does not work correctly when I enter a telephone number from a known caller, a friend, it gives me the wrong name and location. How many other reverse phone caller numbers I checked have been wrong when this is happening when I tested calling somebody I know? Any help would

Questions

539

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ATT WHY DONT YOU NOT OPEN MY PORTS FOR MY GAMES AND CAP MY DATA

i have the arris nvg 589 and was able to port forward my xbox one NAT to OPEN but i need to open the port to call of duty advance warfare to open how do i turn on my DMZ settings 

Questions

325

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Cellular data retention

How long does AT&T retain cellular data: calls, texts?

Questions

2K

4

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Customer Service

I have to vent a little bit here.  I have been a loyal AT&T customer now for about 7 years.  Never thought about switching.  Generally happy with service.  That was until this year though.  I recently made a big move with my family and we still had cell numbers with our old area code.  I figured sin

Questions

334

3

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Fraud or In Progress?

I went to my local AT&T store and discussed leaving Sprint. After learning my options, I decided to go with this company. I was told because of my busy schedule I could simply order online then stop in the store and pick up my phone to avoid any type of wait. That's just what I did. I placed an orde

Questions

9.3K

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Issue with new Samsung Call and Text on other devices feature

I'm having an issue with this new Samsung feature (Call & text on other devices). Here is a link to the feature: https://www.samsung.com/us/support/answer/ANS00083152/   I have a Samsung Note 10+ and a Samsung Tab S6. Both were purchased from Samsung directly. The Note 10+ is a AT&am

Questions

6.8K

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