Your order status
Did you just order a new device or trade-in your old device? We've made it easy to for you to check your order status.
Can't find what you're looking for?
Official
Accepted
Unanswered
Advanced Filters
Accepted Solution
Official Solution
Resolve Text Messaging, Call, and Picture Messaging Issues Restarting your device can resolve issues like: Texts not sending Not getting pictures No signal or no service - search for network LTE connection issues (Internet) Dropped Calls iPhone messages not going to Android To resta
Questions
•
Android
Samsung Galaxy Note 2 only shows the brand and logo when turned on RIGHT after I did the AT&T software update a few days ago. I've tried resetting using the volume up, home, and lock button. I've tried hooking it up to the computer and the computer can't see it. Ive replaced the battery. I've tried
Questions
•
Samsung
Can not get hot spot to work. My iPad won't work for,it and my I phone going through the password, etc and number I have had for,over 20"years says I do not exist
Questions
•
AT&T Internet Equipment
This is my situation. My 1.5 yr old i777's battery won't charge. Last week, I plugged in my phone to charge overnight and woke up in the morning with a drained battery. I attempted to charge again, but wouldn't work. Performed the usual remedies of taking out the battery, waiting 30 secs, and then c
Questions
•
Android
Does anyone know if the new Sony flagship, the Sony Xperia Z2 will be available on At&t?
Questions
•
Other Phones & Devices
Can someone explain the reason AT&T is breaking my unversal sim? If I buy an iPad Air 2 with a unversal sim why is AT&T locking the sim to their network when other carriers are not locking to theirs? Yes, I am aware that I can replace the sim but that takes my time and will even cost me money if I w
Questions
•
Apple