New Member
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1 Message
No longer showing read receipt in text
HI, My boyfriend and I both have the Samsung Galaxy S22+. After he did the upgrade this weekend, neither one of us see or have the notifications of Delivered, read, etc. We have not changed our settings, and they all show that we should be getting them
ATTHelp
Community Support
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231.7K Messages
1 year ago
Hi there, bethmurray1175. Let's look into what's going on with those read receipts for both of your Samsung Galaxy S22 Pluses.
Here are a couple of troubleshooting steps you should try.
Everyone in your conversation must use RCS eligible Android smartphones with Advanced Messaging or Chat Features turned on. We started to feature Messages by Google as the default messaging app on new Android smartphones with Android 12 OS and above that launched on or after February 25, 2022.
There's more information under Good to know just beneath the table at Set up Advanced Messaging.
Try this and let us know how it works for you. We want to find you a resolution into why you are not able to use read/receipts as you were before your boyfriend upgraded his phone.
Lar, AT&T Community Specialist
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coacht1983
New Member
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1 Message
11 months ago
I have all these on and so does my wife, and we cannot see the read receipts still since the last Samsung update!
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lsheridan007
New Member
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1 Message
10 months ago
Every time they have an update they mess this up!!! And, yes, I have everything turned on for them!
(edited)
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Tsimpkins430
New Member
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1 Message
10 months ago
My husband and I are having the same problem. Went through suggestions and everything appears to be set up correctly on our end....
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Patrickdiana13
1 Message
9 months ago
It's ridiculous that every time an update comes out it disables the typing indicator and read receipt status. And like everyone else, the option is turned on for both people. Why does this continue to happen? As many updates we have to deal with this should have already been fixed.
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scrozier
1 Message
8 months ago
This happened to my husband & I again this last time. I never remember what I do to get it back; but I have to jack with my message app each and everytime we get a dang update. It is totally frustrating especially when I use it more for medical purposes for my husband.
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Scerutti
1 Message
6 months ago
My wife and I have the same issue, she has the s23 and I s22. I noticed after the update it doesn't display, it works when I text with my brother.
What I did look at was the update version of the samsung app on both phones and they are different, the s23 is I believe 15 and the s22 13 I'm thinking that's the probelm. We have T-mobile but it is a Samsung issue
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Mollymalloy1
Tutor
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8 Messages
11 days ago
This is still happening. Nacogdoches ATT lost all it towers in recent storm. We lost our Messaging ability for a whole day and now read and deliver is not working for anyone I message or they message me. Yes everything is toggled on, yes I rebotted my phone.
It's a company problem, either ATT or Samsung. It happens with every software update also.
Permanently fix it please!!!!!
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